GP Receptionist
| Posting date: | 30 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | Truro, TR3 6JD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3328-25-0002 |
Summary
*Manage telephone calls and visitors into the practice and make sure these are handled professionally and efficiently. *Book appointments and recalls ensuring sufficient information is recorded to retrieve relevant medical record. *Ensure efficiency of appointment systems and monitor flow of patients into consulting and treatment rooms. *Ensure that patients who need an urgent consultation are seen in a logical and non-disruptive manner. *Explain practice requirements and the facilities we have to offer to new patients and those seeking temporary cover, ensuring all formal procedures are completed. *Respond to all queries and requests for assistance from patients and other visitors. *Advise of private service charges, accept payment and issue receipts for same *In conjunction with the dispensary ensure that requests for prescriptions are actioned where possible within 48 hours. *Issue medication to patients, checking items of medication against prescription and accepting payment where appropriate. Ensure entitlement of all patients claiming exemption is current. *Enter requests and information for Midwives, District Nurses, Health Visitors, CPN's, Counsellors, *Physiotherapist etc. in relevant logs. *Action requests for ambulance transportation and record details appropriately.