Retail Team Leader
| Posting date: | 30 June 2025 |
|---|---|
| Salary: | £24,863 per year |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Hardwick Hall, Doe Lea, Chesterfield, S44 5QJ |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Contract |
| Job reference: | IRC165106 |
Summary
Hardwick Hall is one of the National trust's discovery houses in Derbyshire. Built by the infamous Bess of Hardwick in the 1500s, it is a leading example of an Elizabethan house. The estate currently attracts more than 500,000 visitors a year and the Stables Shop is going from strength to strength.
If you’re great with people and have a talent for making the most of a shop’s potential, we’re looking for a Retail Team Leader in the shop at Hardwick Hall. In this role you can help everyone to have an enjoyable and memorable day.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
You will be part of a small team of 8 plus a team of retail and plant volunteers. Reporting to the retail manager, you will be fully supported, helping you to integrate into the team an learn about all the wonderful products that we sell and the stories behind them.
Along side and in the manager's absence you will have the initiative to lead the team and take on a range of tasks to give you opportunities to develop within the role.
To find out more about what it’s like to work within “Retail” at the National Trust,
What you'll be doing
You'll help to manage the shop so that it’s both a delight for visitors and commercially successful. You'll monitor stock and promote products to help meet stretching financial targets. You’ll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust’s vital conservation work.
You'll be supervising staff and volunteers in the shop, and working alongside colleagues in other departments to give the best possible service to everyone who visits.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you're:
able to lead, support and develop a team
confident dealing with a people in a variety of situations, including when they have complaints
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
If you’re great with people and have a talent for making the most of a shop’s potential, we’re looking for a Retail Team Leader in the shop at Hardwick Hall. In this role you can help everyone to have an enjoyable and memorable day.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
You will be part of a small team of 8 plus a team of retail and plant volunteers. Reporting to the retail manager, you will be fully supported, helping you to integrate into the team an learn about all the wonderful products that we sell and the stories behind them.
Along side and in the manager's absence you will have the initiative to lead the team and take on a range of tasks to give you opportunities to develop within the role.
To find out more about what it’s like to work within “Retail” at the National Trust,
What you'll be doing
You'll help to manage the shop so that it’s both a delight for visitors and commercially successful. You'll monitor stock and promote products to help meet stretching financial targets. You’ll lead by example when it comes to focusing on income and profitability, which help to fund the National Trust’s vital conservation work.
You'll be supervising staff and volunteers in the shop, and working alongside colleagues in other departments to give the best possible service to everyone who visits.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
We’d love to hear from you if you're:
able to lead, support and develop a team
confident dealing with a people in a variety of situations, including when they have complaints
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places