Dewislen

Customer Service - Financial Advisor

Manylion swydd
Dyddiad hysbysebu: 30 Mehefin 2025
Cyflog: £25,480 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £25,480 per annum + £500 bonus after 6 months
Oriau: Llawn Amser
Dyddiad cau: 30 Gorffennaf 2025
Lleoliad: BT1 3NR
Gweithio o bell: Ar y safle yn unig
Cwmni: Red Dot Commercial Limited
Math o swydd: Parhaol
Cyfeirnod swydd:

Gwneud cais am y swydd hon

Crynodeb

Customer Service - Financial Advisor
Belfast City Centre | Full-time | £25,480 per annum + £500 bonus after 6 months

If you've got at least 6 months of customer service experience and want to step into a role where you'll make a real difference, this is it.

We're hiring for a frontline Customer Service role where you'll help customers who are worried about fraud on their bank accounts. You'll be their first point of contact, helping them feel safe, heard, and supported.

What you'll be doing: Customer Service Advisor - Financial Services
Taking calls from customers reporting suspicious transactions

Listening, reassuring, and helping to resolve their concerns with empathy

Using multiple systems to investigate and update cases accurately

Following processes carefully to protect customers and their money

What were looking for: Customer Service Advisor - Financial Services
6 months+ experience in any customer service role (contact centre, retail, hospitality, all welcome)

A calm, clear communicator who's comfortable dealing with emotional or distressed callers

Tech-savvy with solid typing and multitasking skills

Able to work full-time on a rotational shift pattern (days, evenings, weekends)

What's in it for you: Customer Service Advisor - Financial Services
£25,480 salary from day one

£500 bonus after 6 months

2 weeks of paid classroom training, followed by supported live calls

Real career progression - 17 people promoted to SME roles in the past few months

Staff perks: big brand discounts, onsite parking, Pure Gym offers, and more

Belfast city centre location, with modern office space

Shifts are rotational (Mon-Sun, 7am-11pm). Full flexibility is needed once training is complete.

Next Steps
If you're ready for a role that's about more than just answering calls, apply now.

Gwneud cais am y swydd hon