Director of Nursing & Quality

Posting date:	27 June 2025
Salary:	Not specified
Additional salary information:	Negotiable
Hours:	Full time
Closing date:	21 July 2025
Location:	Middlesbrough, TS5 5NW
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B0156-25-0011

Summary

Main Duties & Responsibilities To ensure the delivery of excellent professional standards of care and compliance within regulatory frameworks (e.g. CQC, NMC, HPC, BACP) within the organisation, and to act personally and professionally within the NMC Code of Professional Practice. Professional Leadership Leadership of staff and volunteers across the Directorate services (see above), ensuring the highest professional standards that provide excellent outcomes for beneficiaries. To ensure all staff and volunteers are supported, developed and led via regular performance review and personal development planning. To ensure appropriate and safe staffing levels in all areas of care. To work collaboratively with colleagues from partner organisations to deliver Specialist Palliative Care. To lead the development and implementation of quality and improvement strategies within the organisation, ensuring coherence with national strategies. To provide leadership to and facilitate the development of, research and its application to practice across all non-medical professions. Embed a continuous learning ethos whereby errors/near misses and successes inform improvements. Ensure appropriate reporting, monitoring and escalation systems are in place. Ensure a process is in place to support revalidation of all clinically registered staff. Develop and maintain relationships with higher education, other relevant educational institutions to ensure appropriate education and development for nursing and allied health professionals. To develop and review workforce plans consistent with national standards and recommendations for safe and effective staffing levels. Lead the pre and post-registration education response to the commissioning of all Non-Medical Healthcare professions. Lead the charitys approach to end-of-life care and where possible align with the local system to ensure the ambitions for end-of-life care are delivered. Provide overall management of appropriate budgets, encouraging staff to be involved in budgetary decisions. Create an environment where collaborative working and partnerships are valued in the organisation and the local system. Work with the Senior Management Team and others to involve a wider stakeholders group and the public in organisational planning and developments. Map current provision, identify gaps and duplication and reference to evidence-based models of care. To ensure all interactions with any stakeholders are completed to a high standard within required timeframes and reporting effectively on all activity when required. To lead the delivery of the patient safety across the organisation thus ensuring delivery and accountability in services. Jointly with the Chief Executive, Clinical Development Director to develop and ensure delivery of the Organisational Clinical Strategies and Quality Account. Lead Infection Prevention and Control. Executive Responsibilities To work with the Trustees and Senior Management Team in delivering corporate objectives. To contribute to the development of the business planning process of the organisation by being aware of and advising on clinical opportunities to deliver new models of care. To ensure compliance with the legislative requirements of the statutory authorities and regulatory bodies in relation to the provision of all care. To represent the hospice at regional and national levels on professional nursing and corporate issues, developing partnerships, sharing best practice and integrating this knowledge within the organisation. Deputise for the Chief Executive and represent Teesside Hospice where appropriate. Safeguarding Children, Young People and Adults To ensure that services to vulnerable adults, children and families are safe and accessible. To ensure compliance with National and Local Safeguarding policies and Health Acts. To have in place clear priorities for safeguarding and promoting the welfare of children and vulnerable adults. To ensure that all employees are trained on safeguarding to level appropriate to their role. To ensure all employees understand that they have a duty for safeguarding and promoting the welfare of children and vulnerable adults. To make a clear commitment to safeguarding and ensure all members of staff clearly understand their responsibilities for safeguarding. To have clear lines of accountability for work on safeguarding. Working closely with the Director of People, to ensure the Hospice does not employ people who are not safe to have contact with children and vulnerable adults and families, and to this end have effective recruitment and human resources procedures in place. To maintain and develop good inter-agency and multi-disciplinary working, including arrangements for sharing information. To identify staff who have expertise to give safeguarding advice to colleagues. To handle allegations about members of staff effectively and maintain a culture that enables safeguarding issues to be addressed. To follow the guidance provided in Working Together, and the detailed and local guidance provided by Teesside Safeguarding Adult Board and Tees Safeguarding Children Partnership Procedures. To monitor safeguarding referrals and ensure that appropriate and timely notifications are made in accordance with legislation. Clinical Governance Support the Chief Executive and working closely with the medical team, discharge the organisations Clinical Governance responsibilities. Lead by example ensuring compliance to the Code of Conduct and maintaining visibility and accessibility across the organisation. To lead the processes for achieving, maintaining and monitoring compliance with external and internal standards for quality and safety such as the Care Quality Commission fundamental standards of quality and safety. To support the Duty of Candour to be applied across the organisation. Patient Experience and Patient and Public Involvement The Director of Nursing and Quality will actively ensure that the voice and needs of patients and carers are at the heart of all service improvement activity in the organisation. To improve the quality of the patients experience by involving, and learning from, patients and the wider public via continuous acquisition and monitoring of patient experience, involvement and feedback. To lead on the effective management of patient complaints and ensure that public and patients perceptions are used to improve services. Ensure the Clinical Directorate has an effective plan for customer feedback and uses patient survey/public experience data in its performance management arrangements. Health and Safety Responsibilities Teesside Hospice recognises that health, safety and the environment is its number one priority and takes seriously its responsibilities. The Director of Nursing and Quality also has the responsibility for their own and others health and safety as outlined in the Health and Safety at Work Act 1974 and other relevant health and safety legislation. Have a thorough knowledge of the charitys Risk, Health & Safety Policies and Procedures. Ensure all clinical team members adhere to all safe working practices. Report all accidents, near misses, incidents and hazards to the relevant people in a timely and constructive manner. Identify and raise any, health, safety and environment improvements in a timely manner. Ensure Clinical Risk Assessments are conducted in a timely manner and recorded appropriately. Ensure that the organisations policies in relation to Risk, Health and Safety, People Governance, standing financial instructions and complaints/compliments are understood and implemented within the organisation. To ensure the appropriate use of equipment and facilities and that the working environment is maintained in good order. To take the necessary precautions to safeguard the welfare and safety of yourself, patients, visitors, and staff, in accordance with the Health and Safety at Work Act 1974. To undertake appropriate health and safety training to support safe working practice, including where appropriate, its management. To demonstrate a practical understanding of risk assessment in relation to their areas of responsibility and to ensure safe systems of work are in place. To lead on incident investigation and ensure that corrective action is taken as necessary and/or reported to Senior Management Team, specialist advisers, the Board of Trustees in accordance with internal governance arrangements. For full Job Description, please visit our website