Consumer adviser
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | £24,250.00 per year |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | Barry, The Vale of Glamorgan |
| Remote working: | On-site only |
| Company: | Citizens Advice Cardiff and Vale |
| Job type: | Permanent |
| Job reference: |
Summary
Based in our Barry office, you will be part of a diverse team of Consumer Advisers with a range of experience who are trusted to deliver essential advice to members of the public on a wide variety of consumer law and energy supply issues.
Location: Barry
Contract type: Permanent
Working hours: 37 hours
Interview date: 9 & 10 July 2025
Start date: 21 July 2025 (Fixed start date)
Why work for us?
30 days holiday entitlement plus bank holidays
Additional leave entitlement for long service
Lots of learning and development opportunities
Great work/life balance with no evening or weekend work
Perks available through our employee platform
Cash plan health cover (after completion of probationary period)
Equity, Diversity & Inclusion (EDI)
Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.
We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Disability Confident
We are Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to:
All of the actions to be Disability Confident employer
Offering at least one activity to get the right people for our organisation
At least one activity to keep and develop our people
Undertaking and successfully completing the Disability Confident self-assessment
Location: Barry
Contract type: Permanent
Working hours: 37 hours
Interview date: 9 & 10 July 2025
Start date: 21 July 2025 (Fixed start date)
Why work for us?
30 days holiday entitlement plus bank holidays
Additional leave entitlement for long service
Lots of learning and development opportunities
Great work/life balance with no evening or weekend work
Perks available through our employee platform
Cash plan health cover (after completion of probationary period)
Equity, Diversity & Inclusion (EDI)
Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.
We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Disability Confident
We are Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to:
All of the actions to be Disability Confident employer
Offering at least one activity to get the right people for our organisation
At least one activity to keep and develop our people
Undertaking and successfully completing the Disability Confident self-assessment
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.