Library and Customer Assistant
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | £25,183 per year |
| Hours: | Part time |
| Closing date: | 27 July 2025 |
| Location: | Penrith, Cumbria |
| Remote working: | On-site only |
| Company: | Westmorland and Furness council |
| Job type: | Permanent |
| Job reference: | WMF3038e |
Summary
About this opportunity
Are you looking for a role where you can make a real difference? Have you got the drive, ambition and desire to improve services for your local community? Are you looking to develop a career in the public sector?
We are seeking to recruit two energetic and highly motivated individuals, with great customer service skills, for two zero hours posts to support our hard working team in Penrith Library
The role is extremely varied and requires individuals to:
Be the first point of contact for customers.
Provide information and deal effectively with customer enquiries, including help with IT enquiries – face to face, over the phone, written and digital.
Carry out general library duties, help with the security of buildings and basic health and safety tasks.
Support a wide range of events and activities for all ages.
Work as part of a team.
Who we are looking for…
Successful candidates will have experience of delivering excellent customer service and supporting others in achieving this, effective communication skills, you will enjoy working as part of a team and will have a positive outlook to service development and change.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)
Are you looking for a role where you can make a real difference? Have you got the drive, ambition and desire to improve services for your local community? Are you looking to develop a career in the public sector?
We are seeking to recruit two energetic and highly motivated individuals, with great customer service skills, for two zero hours posts to support our hard working team in Penrith Library
The role is extremely varied and requires individuals to:
Be the first point of contact for customers.
Provide information and deal effectively with customer enquiries, including help with IT enquiries – face to face, over the phone, written and digital.
Carry out general library duties, help with the security of buildings and basic health and safety tasks.
Support a wide range of events and activities for all ages.
Work as part of a team.
Who we are looking for…
Successful candidates will have experience of delivering excellent customer service and supporting others in achieving this, effective communication skills, you will enjoy working as part of a team and will have a positive outlook to service development and change.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)