Operations and Performance Manager
| Posting date: | 26 June 2025 |
|---|---|
| Salary: | £46,148.00 to £52,809.00 per year |
| Additional salary information: | £46148.00 - £52809.00 a year |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | Coventry, CV2 2DX |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9218-25-0754 |
Summary
Work with the Group Manager & Associate Group Manager ensuring clear communication and robust operational implementation of policy, business objectives and agreed targets across the department. Support the Group Manager & Associate Group Manager with the operational management of services and supporting continuous service improvement. Responsible for day-to-day delivery of operational performance within assigned services to achieve delivery of national and local targets and the development and delivery of improvement plans. Responsible for assigned budgets as budgetary signature e.g. Admin cost centre budgets. Implement HR and governance strategies and policies within relevant services to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions. Responsible for the improvement and delivery of utilisation targets by ensuring effective and efficient usage of service capacity including Theatres, Treatment Rooms, Outpatients, and day units. Responsible for the management of service administrative staff/teams ensuring Mandatory Training, PDRs and absence are managed in line with Trust policies and procedures. Responsible for ensuring robust processes are in place to schedule patients and utilise theatre lists and clinics fully meeting set Key Performance Indicators and taking appropriate and timely remedial action where necessary. Communicate sensitively the delay/rescheduling of planned surgery/procedures to patients and relatives. Accountable for agreed performance metrics ensuring robust monitoring and management structures are in place to ensure transparency and accountability for teams to delivery of team scheduling targets. Implement and review robust arrangements within relevant specialties to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, major emergencies and mechanical failures. Lead on project work when required as directed by the Group / Associate Group Manager. Participate in Manager of the day rota attending site meetings and ensuring effective bed management and patient flow ensuring support is provided to the delivery of the UEC National Standards e.g. 4hrs and Ambulance Handover. For further details of the role please see the attached job description.