Community Based Energy Adviser ( MAT COVER)
| Posting date: | 26 June 2025 |
|---|---|
| Salary: | £26,429.88 per year, pro rata |
| Hours: | Part time |
| Closing date: | 03 July 2025 |
| Location: | Powys, Wales |
| Remote working: | On-site only |
| Company: | Severn Wye Energy Agency LTD |
| Job type: | Temporary |
| Job reference: |
Summary
Severn Wye is looking for a caring, confident individual to support people in fuel poverty and promote energy efficiency.
This part-time, home-based role involves extensive travel across South or North Powys. You’ll work directly with people in their homes and at community events, helping them manage their energy use, access support, and understand their options.
As a Community-based Energy Adviser, you'll support individuals and families who face barriers to energy services and may be in fuel poverty. You’ll help clients reduce energy debt, access funding, and engage with energy-saving technology. This is a demanding but highly rewarding role, where your work will have a measurable impact on people’s quality of life and wellbeing.
You’ll be a trusted, positive ally, empowering people who feel overwhelmed by energy issues and often face multiple challenges. Severn Wye will cover the cost of the enhanced DBS check required for this role.
Why join Severn Wye?
We’re passionate about what we do, and we offer a relaxed, flexible and supportive working environment. Our team is made up of dedicated, knowledgeable people who care deeply about sustainability and social justice.
You’ll receive full training, 24 days annual leave (rising to 29), plus bank holidays (pro-rata), and access to benefits including Group Life Assurance, a 7% employer pension contribution (when you contribute 5%), employee discounts, and regular social events.
If you’re looking for a meaningful role in a collaborative environment, we’d love to hear from you.
JOB DESCRIPTION
Job title: Community-based Energy Adviser
Contract: Part-time (22.5 hrs/week) to 31 March 2026
Salary: £16,072 (£26,429 FTE)
Location: Home-based with regular travel across your area
Reports to: Senior Community-based Energy Adviser
Job pack date: 13 May 2024
Key responsibilities:
Provide practical, non-judgemental energy advice and support to people facing energy challenges
Advocate with energy suppliers on billing issues and pre-payment plans (non-financial advice)
Conduct home visits and phone consultations to help people access funding and improve their energy situation
Build strong relationships with local partners to ensure effective referral and support pathways
Run stalls at community events, talks for partners, and drop-in sessions at community hubs
Record visit outcomes using our CRM system and make appropriate referrals
Monitor service outcomes, gather feedback, and support service improvements
Write case studies and follow all organisational policies and procedures
Support wider delivery and occasionally mentor new advisers
PERSON SPECIFICATION
Essential:
Warm, approachable and confident, with excellent people skills
Flexible, intuitive problem-solver with patience and resilience
Able to manage your own caseload and work independently
Minimum GCSE-level education (incl. Maths & English)
Strong verbal, written, and presentation skills
Interest in energy and willingness to gain a Level 3 qualification in energy efficiency
Good IT skills (Word, Excel, Outlook, databases)
Able to travel regularly within a rural area (some evening/weekend work)
Enhanced DBS check required
Desirable:
Experience in community projects, partnership working, or supporting vulnerable individuals
Knowledge of energy efficiency, housing issues or local support networks
Ability to signpost to local services effectively
Welsh language skills
About Severn Wye
Severn Wye is a charity working across Wales and England to create a stable climate with energy for all. We support people in fuel poverty, help businesses reduce emissions, and empower communities to take control of their energy use. We pilot new technologies and partner with local authorities, government bodies and others to promote renewable energy and sustainability.
View the full job description at: severnwye.org.uk
How to Apply
Visit severnwye.org.uk/jobs/apply to complete the application form and upload your CV. Please also consider completing our optional Equality, Diversity & Inclusion survey.
Equality Statement
We are committed to improving the diversity of our team. We guarantee an interview to applicants from ethnic minority, LGBTQ+ or disabled communities who meet the essential criteria, recognising these groups are under-represented in our organisation and the sustainability sector. However, appointments will always be made based on merit and suitability for the role.
This part-time, home-based role involves extensive travel across South or North Powys. You’ll work directly with people in their homes and at community events, helping them manage their energy use, access support, and understand their options.
As a Community-based Energy Adviser, you'll support individuals and families who face barriers to energy services and may be in fuel poverty. You’ll help clients reduce energy debt, access funding, and engage with energy-saving technology. This is a demanding but highly rewarding role, where your work will have a measurable impact on people’s quality of life and wellbeing.
You’ll be a trusted, positive ally, empowering people who feel overwhelmed by energy issues and often face multiple challenges. Severn Wye will cover the cost of the enhanced DBS check required for this role.
Why join Severn Wye?
We’re passionate about what we do, and we offer a relaxed, flexible and supportive working environment. Our team is made up of dedicated, knowledgeable people who care deeply about sustainability and social justice.
You’ll receive full training, 24 days annual leave (rising to 29), plus bank holidays (pro-rata), and access to benefits including Group Life Assurance, a 7% employer pension contribution (when you contribute 5%), employee discounts, and regular social events.
If you’re looking for a meaningful role in a collaborative environment, we’d love to hear from you.
JOB DESCRIPTION
Job title: Community-based Energy Adviser
Contract: Part-time (22.5 hrs/week) to 31 March 2026
Salary: £16,072 (£26,429 FTE)
Location: Home-based with regular travel across your area
Reports to: Senior Community-based Energy Adviser
Job pack date: 13 May 2024
Key responsibilities:
Provide practical, non-judgemental energy advice and support to people facing energy challenges
Advocate with energy suppliers on billing issues and pre-payment plans (non-financial advice)
Conduct home visits and phone consultations to help people access funding and improve their energy situation
Build strong relationships with local partners to ensure effective referral and support pathways
Run stalls at community events, talks for partners, and drop-in sessions at community hubs
Record visit outcomes using our CRM system and make appropriate referrals
Monitor service outcomes, gather feedback, and support service improvements
Write case studies and follow all organisational policies and procedures
Support wider delivery and occasionally mentor new advisers
PERSON SPECIFICATION
Essential:
Warm, approachable and confident, with excellent people skills
Flexible, intuitive problem-solver with patience and resilience
Able to manage your own caseload and work independently
Minimum GCSE-level education (incl. Maths & English)
Strong verbal, written, and presentation skills
Interest in energy and willingness to gain a Level 3 qualification in energy efficiency
Good IT skills (Word, Excel, Outlook, databases)
Able to travel regularly within a rural area (some evening/weekend work)
Enhanced DBS check required
Desirable:
Experience in community projects, partnership working, or supporting vulnerable individuals
Knowledge of energy efficiency, housing issues or local support networks
Ability to signpost to local services effectively
Welsh language skills
About Severn Wye
Severn Wye is a charity working across Wales and England to create a stable climate with energy for all. We support people in fuel poverty, help businesses reduce emissions, and empower communities to take control of their energy use. We pilot new technologies and partner with local authorities, government bodies and others to promote renewable energy and sustainability.
View the full job description at: severnwye.org.uk
How to Apply
Visit severnwye.org.uk/jobs/apply to complete the application form and upload your CV. Please also consider completing our optional Equality, Diversity & Inclusion survey.
Equality Statement
We are committed to improving the diversity of our team. We guarantee an interview to applicants from ethnic minority, LGBTQ+ or disabled communities who meet the essential criteria, recognising these groups are under-represented in our organisation and the sustainability sector. However, appointments will always be made based on merit and suitability for the role.