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Cleaning Services Manager

Job details
Posting date: 25 June 2025
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 25 July 2025
Location: Lancashire, FY4 4XN
Company: inploi
Job type: Permanent
Job reference: 75711431

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Summary

Join our team at Marton Mere holiday park located on the within reaching distance of what is probably the UK's most famous coastal town - brilliant Blackpool.

Mythop Road, Blackpool, Lancashire FY4 4XN GBR

Job Details

Position: Cleaning Services Manager     
Type: Full-Time / Permanent     
Bonus: Up to 10% Annual Bonus     

Are you ready to make a positive impact through high standards and attention to detail?

As the Cleaning Services Manager, you'll be at the heart of an energetic cleaning team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional cleaning services for our accommodations and facilities, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.  

Key Responsibilities       
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.      
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.      
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.      
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.      
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.      
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.      
Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Use data insights to guide decisions and continually refine processes for better efficiency and performance.

Requirements      
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities. 
- A focus on accuracy and the ability to spot opportunities through careful analysis and attention to detail.
- Ability to work in a fast-paced environment while maintaining attention to detail.     
- Exceptional customer service and problem-solving abilities.     
- Knowledge of health and safety regulations.     
- Strong organisational and multitasking skills.     
- Experience in budgeting and financial management.     

What We Offer     
- Attractive salary plus annual bonus opportunity.      
- An inclusive, supportive work environment.     
- Comprehensive training and ongoing support.     
- Career development opportunities, including fully funded qualifications.     
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!     

How to Apply     
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk 


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