Operational Trainer
| Dyddiad hysbysebu: | 25 Mehefin 2025 |
|---|---|
| Cyflog: | £36,000 i £39,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Gorffennaf 2025 |
| Lleoliad: | Northamptonshire, NN4 7YD |
| Cwmni: | Dignity |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | MP-61731-2571 |
Crynodeb
Operational Trainer
Contract: Full-Time, 6-Month Fixed-Term Contract
Location: While ideally based in the East of the UK, the role requires regular national travel to support training delivery across multiple locations.
Salary: £32,000 - £35,000 + (£4,000 company car allowance)
Are you a dedicated member of our Dignity Funerals community? Do you have a passion for sharing your knowledge and skills with your colleagues? If so, we ask you to consider a fulfilling career journey within our Operational Training team!
We are seeking an Operational Trainer to play a pivotal part in delivering operational training needs throughout the Dignity Group.
Working with our colleagues, you’ll help design and implement our Operational People framework ensuring colleagues have the right skills and competence in their roles to deliver exceptional client service and understand their regulatory responsibilities.
There’s lots to do so you’ll need to have excellent interpersonal skills and enjoy working cross-functionally in teams.
This role will focus on delivering world-class training initiatives in which you be involved in:
- Organisational projects to help understand the scope of development intervention where needed.
- Design of highly engaging and effective development solutions that achieve the desired outcomes.
- Training delivery will be blended - combining classroom-based sessions, virtual delivery, facilitation, and effective use of LMS platforms and digital tools.
- Drive and support a professional learning & development culture that moves the business forward to improve the learner experience underpinned by Dignity’s guiding principles.
- Measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment.
- Delivers training that supports compliance, regulation, quality, and standards and delivers standard operating procedures across the Group.
- Designs and delivers induction programmes in partnership with operational teams to ensure new colleagues are supported from day one.
Must haves we’re looking for this role:
- Full UK Driving License (Essential).
- Passionate about the quality care of the deceased.
- Experience in funeral operations and/or crematoria with good operational and commercial awareness is adventageous.
- Experience with LMS platforms or e-learning authoring tools (e.g. Kallidus, Articulate, Rise) would be an advantage.
- Has strong coaching skills and a passion for helping others grow and develop.
- Credible, authentic, influential, engaging, and effective in a fast-paced and challenging environment.
- Proactive and highly organised with a strong attention to detail.
- Can demonstrate an inclusive mindset with proven ability to be able to effectively influence others.
What we provide to you…
- Annual salary of up to £35,000 (DOE).
- £4,000 Yearly Car Allowance.
- 22 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Access to our internal apprentice & personal development schemes.
If you're ready to embark on a new career pathway here at Dignity in a role where you can make a positive impact every day, we want to hear from you! Apply now to become an Operational Trainer!
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.