Retail Security Supervisor
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Gorffennaf 2025 |
| Lleoliad: | BN1 2TE |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 77945 |
Crynodeb
Job Title - Retail Security Supervisor
Location - Brighton
Hours - 40 hours per week (must be flexible to work any day between Monday to Sunday)
Pay Rate - £15.72
Job Overview
As a security supervisor, you will be responsible for managing a team of 6 security officers, ensuring all areas of the store are monitored and rotations are followed, as well as ensuring safety and security to our customer's property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our clients reputation.
Main Duties
-Use ASCONE to maintain the security of the site.
-Ensure the team conduct regular patrols of the site, both internal and external.
-Deliver customer service to both staff and visitors.
-Support the staff with any reasonable request.
-Ensure the relevant reports are completed in order for accurate information to be recorded.
-Manage the teams schedules, including holidays and absence.
-Conduct other HR related tasks such as return to works, training compliance etc.
Training
For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
-Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
-To call emergency services and Communication Centre to report all incidents.
What we are looking for
-Previous Security supervisor experience is required.
-Door Supervisor & CCTV SIA License.
-Excellent communication skills.
-Ability to work well under pressure.
Location - Brighton
Hours - 40 hours per week (must be flexible to work any day between Monday to Sunday)
Pay Rate - £15.72
Job Overview
As a security supervisor, you will be responsible for managing a team of 6 security officers, ensuring all areas of the store are monitored and rotations are followed, as well as ensuring safety and security to our customer's property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our clients reputation.
Main Duties
-Use ASCONE to maintain the security of the site.
-Ensure the team conduct regular patrols of the site, both internal and external.
-Deliver customer service to both staff and visitors.
-Support the staff with any reasonable request.
-Ensure the relevant reports are completed in order for accurate information to be recorded.
-Manage the teams schedules, including holidays and absence.
-Conduct other HR related tasks such as return to works, training compliance etc.
Training
For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
-Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
-To call emergency services and Communication Centre to report all incidents.
What we are looking for
-Previous Security supervisor experience is required.
-Door Supervisor & CCTV SIA License.
-Excellent communication skills.
-Ability to work well under pressure.