Assistant Branch Manager
| Posting date: | 24 June 2025 |
|---|---|
| Salary: | £32,780.85 per year |
| Hours: | Full time |
| Closing date: | 08 July 2025 |
| Location: | L24 9PB |
| Remote working: | On-site only |
| Company: | The Sovini Group |
| Job type: | Permanent |
| Job reference: | SG001768 |
Summary
We are currently looking for an Assistant Branch Manager to join The Sovini Trade Supplies in Speke, part of The Sovini Group.
Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination. Inclusivity matters – We recognise candidates may have diverse needs, and we will always look to support this throughout the process.
This position is a permanent opportunity
As an Assistant Branch Manager, you will be expected to:
• Act up into Branch Manager responsibilities during any period that the Branch Manager is not in branch.
• Ensure Sales and Profitability targets are met.
• Ensure company operational processes are followed and that operational KPI’s are met.
• Proactively focus on continual productivity improvements and branch efficiencies.
• Assist in managing branch resources and controllable costs to drive efficiencies, improve return on investment and increase utilisation of assets.
• Ensure that Key Holder duties are discharged sufficiently.
• Help to manage cash/card transactions.
• Oversee all stock takes ensuring they are managed in accordance with procedures
• Ensure all elements of the customer charter are being adhered to at branch level.
• Develop, manage and maintain strong branch relationships with customers, ensuring their needs are met and exceeded. Handle customer enquiries and complaints promptly.
• Assist BM in building a framework for active and continuous communication to build trust, strengthen relationships and encourage collaboration.
• Actively manage the performance of your team using annual appraisals, monthly 1-1’s and performance reviews / improvements plans. Meet appraisal targets to support the delivery and achievement of overall business objectives
• Meet all company Employee Relation responsibilities.
• Ensure all company training is completed.
• Ensure your team is engaged by providing clear direction and focusing on personal development.
• Adhere with the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions.
• Ensure that the controls and managements processes pertaining to H&S compliance are carried out to the required standard.
• Assist in ensuring your business premises and fixed assets are operating in accordance with relevant legislation. This includes adherence to regulations in areas like health and safety, O licence, fire risk, water treatment, heating and ventilation, plumbing among others.
• Encourage your team to access the company’s wellbeing initiatives and assistance programmes
• Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.
To be successful in an Assistant Branch Manager role, the skills you will need:
• Experience of managing and leading the operational success of a builder’s merchant depot, including facilitating a high-standard customer delivery service, providing a top-class customer order collection service, motivating and driving efficiencies of a team of colleagues, ensuring the warehouse/yard is always a safe and upkept environment, use and knowledge of dedicated ERP systems used for all branch transactions.
• Excellent oral and written communication skills along with being comfortable in the use of all Microsoft office programs.
• Knowledge of Health and Safety legislation, regulations, policies and procedures relevant to branch tasks.
• Ability to prioritise and manage workload to meet strict deadlines.
• Experience in stock management of a branch including managing stock levels and integrity, ensuring supply chain performance in monitored and acted upon accordingly.
• Excellent builder’s merchant product knowledge with the ability to full meet and exceed customer needs and requirements with the ability to assist and guide staff with this knowledge
• Ability to self-motivate with enthusiasm, commitment and drive and ability to work under pressure and still produce a high standard of work personally and ensuring the branch team follow the same ethic.
• Mentor and interpersonal coaching skills, assisting with the goal of maximising staff output and personal employee growth of all staff at the branch.
• Ability to ensure set operational processes are always implemented and followed by all staff.
• Ability to performance manage staff when required ensuring the branch always remains efficiently operational.
• Ability to engage with other departments of STS to ensure the operational success of the whole business.
• Ability to deal directly with customers and suppliers to build relationships and when applicable, ensuring all customer complaints or issues are dealt with swiftly and efficiently.
• Attendance and providing input into STS management meetings, suppling branch updates and providing expertise on business decisions.
• Experience of meeting and exceeding set customer sales and branch operational targets alongside KPI’s set by the management team.
• To demonstrate The Sovini Group’s values in your day-to-day job role – Success, Passion, Authenticity, Courage, Enterprise.
If you are looking for an Assistant Branch Manager role with:
• Competitive salary - £32,780.85pa
• 40 Hours per week (Monday-Friday).
• 22 days holiday increasing with service.
• Cycle 2 Work Scheme.
• Group personal pension scheme.
• Life Assurance.
• Career development opportunities.
• Corporate discount scheme.
• Staff well-being and ‘feel-good’ programme.
Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants has applied, the advert may close early.
Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination. Inclusivity matters – We recognise candidates may have diverse needs, and we will always look to support this throughout the process.
This position is a permanent opportunity
As an Assistant Branch Manager, you will be expected to:
• Act up into Branch Manager responsibilities during any period that the Branch Manager is not in branch.
• Ensure Sales and Profitability targets are met.
• Ensure company operational processes are followed and that operational KPI’s are met.
• Proactively focus on continual productivity improvements and branch efficiencies.
• Assist in managing branch resources and controllable costs to drive efficiencies, improve return on investment and increase utilisation of assets.
• Ensure that Key Holder duties are discharged sufficiently.
• Help to manage cash/card transactions.
• Oversee all stock takes ensuring they are managed in accordance with procedures
• Ensure all elements of the customer charter are being adhered to at branch level.
• Develop, manage and maintain strong branch relationships with customers, ensuring their needs are met and exceeded. Handle customer enquiries and complaints promptly.
• Assist BM in building a framework for active and continuous communication to build trust, strengthen relationships and encourage collaboration.
• Actively manage the performance of your team using annual appraisals, monthly 1-1’s and performance reviews / improvements plans. Meet appraisal targets to support the delivery and achievement of overall business objectives
• Meet all company Employee Relation responsibilities.
• Ensure all company training is completed.
• Ensure your team is engaged by providing clear direction and focusing on personal development.
• Adhere with the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions.
• Ensure that the controls and managements processes pertaining to H&S compliance are carried out to the required standard.
• Assist in ensuring your business premises and fixed assets are operating in accordance with relevant legislation. This includes adherence to regulations in areas like health and safety, O licence, fire risk, water treatment, heating and ventilation, plumbing among others.
• Encourage your team to access the company’s wellbeing initiatives and assistance programmes
• Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.
To be successful in an Assistant Branch Manager role, the skills you will need:
• Experience of managing and leading the operational success of a builder’s merchant depot, including facilitating a high-standard customer delivery service, providing a top-class customer order collection service, motivating and driving efficiencies of a team of colleagues, ensuring the warehouse/yard is always a safe and upkept environment, use and knowledge of dedicated ERP systems used for all branch transactions.
• Excellent oral and written communication skills along with being comfortable in the use of all Microsoft office programs.
• Knowledge of Health and Safety legislation, regulations, policies and procedures relevant to branch tasks.
• Ability to prioritise and manage workload to meet strict deadlines.
• Experience in stock management of a branch including managing stock levels and integrity, ensuring supply chain performance in monitored and acted upon accordingly.
• Excellent builder’s merchant product knowledge with the ability to full meet and exceed customer needs and requirements with the ability to assist and guide staff with this knowledge
• Ability to self-motivate with enthusiasm, commitment and drive and ability to work under pressure and still produce a high standard of work personally and ensuring the branch team follow the same ethic.
• Mentor and interpersonal coaching skills, assisting with the goal of maximising staff output and personal employee growth of all staff at the branch.
• Ability to ensure set operational processes are always implemented and followed by all staff.
• Ability to performance manage staff when required ensuring the branch always remains efficiently operational.
• Ability to engage with other departments of STS to ensure the operational success of the whole business.
• Ability to deal directly with customers and suppliers to build relationships and when applicable, ensuring all customer complaints or issues are dealt with swiftly and efficiently.
• Attendance and providing input into STS management meetings, suppling branch updates and providing expertise on business decisions.
• Experience of meeting and exceeding set customer sales and branch operational targets alongside KPI’s set by the management team.
• To demonstrate The Sovini Group’s values in your day-to-day job role – Success, Passion, Authenticity, Courage, Enterprise.
If you are looking for an Assistant Branch Manager role with:
• Competitive salary - £32,780.85pa
• 40 Hours per week (Monday-Friday).
• 22 days holiday increasing with service.
• Cycle 2 Work Scheme.
• Group personal pension scheme.
• Life Assurance.
• Career development opportunities.
• Corporate discount scheme.
• Staff well-being and ‘feel-good’ programme.
Please note that shortlisting may take place prior to the advert closing, if a high volume of suitable applicants has applied, the advert may close early.