Assistant M&E Office Manager

Dyddiad hysbysebu:	18 Mehefin 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Competitive Salary
Oriau:	Llawn Amser
Dyddiad cau:	24 Gorffennaf 2025
Lleoliad:	M60 2DS
Cwmni:	Leonardo Hotels
Math o swydd:	Parhaol
Cyfeirnod swydd:	bb3adff4f62447c49890

Crynodeb

Here at Leonardo Hotels we have an absolutely wonderful opportunity for a Meeting & Events Sales Office Manager to manage both the meetings and events team and department.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

What we expect from you –

• Self-motivated and self-confident in all aspects of guest interaction.
• The ability to prioritise and delegate work whilst also providing training and coaching
• Be courteous and focused on providing a consistently high standards
• Standards driven and detailed oriented
• The ability to multi-task in a fast paced environment
• Be positive, enthusiastic, and professional.
• Focused on delivering targets and budgets.
• 1 year management experience
• Excellent verbal communication skills.
• Excellent negotiation skills
• Customer Focus – a commitment to customer service

The job –

• Deal with all meeting and event enquires
• Be responsible for updating S&C with accurate and relevant information as well as producing any reports that are required in order to measure progress and opportunity
• Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
• Ensure the function sheets are distributed to the relevant departments in a timely manner, paying particular attention to the content detail
• Daily conference billing
• Manage all brochure requests, information and relevant details requested by clients
• Attend weekly revenue and operations meetings, ensuring all relevant figures are up to date
• Deal with complaints in a friendly and efficient manner ensuring guest satisfaction at all
• Be familiar with our sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up
• Being aware of potential highs and lows in the business and planning for
• Identifying, communicating and actioning all sales
• Complete monthly sales and statistical reports
• Being aware of VIPs and show rounds, communicating this to the teams.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Gwybodaeth am Hyderus o ran Anabledd

Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.