Team Administrator | Central and North West London NHS Foundation Trust
| Posting date: | 24 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,176 - £30,225 per annum inc HCAS |
| Hours: | Full time |
| Closing date: | 24 July 2025 |
| Location: | Harrow, HA1 2SL |
| Company: | CNWL NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7298150/333-J-HA-0648 |
Summary
We are looking to recruit for a Band 3 Team administrator. We are looking for someone who is bright, can fit in well with the team and hard working.
The post will be part of an administration team that exists to provide an important administrative and community service to the Harrow Talking therapy Service. This is to include using computerised information systems, collating referrals, supporting the large team of therapists in making appointments and checking monthly returns as required by the Trust, word-processing, developing, maintaining filing systems and being the first point of contact for patients, relatives/carers and other professionals.
The candidate should be able to work well under pressure, multitask, be thorough and accurate in their work.
Reception and Clinic Support
• To be the first point of contact by phone and walk-in visitors into the Talking therapy services
• To ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated.
• Record the arrival of patients and inform the relevant staff member.
• Support in recording referral documentation, coordinating patient appointments as requested and including appointment invite, sending relevant literature, ensuring appointment is managed in the diary and clinic room is booked
Administrative
• To be responsible for ensuring the data on the required electronic patient care record, is accurate and
up to date. The post holder will review the Trust dashboard for team members. To address and alert
teams to errors and problems as they arise.
• To ensure that all service users patients and visitors are received courteously and efficiently.
• To facilitate effective communication within the team by providing team members with messages and
information
We are a friendly welcoming team. We all help eachother out when needed. We also offer working from home on certain days depending on service needs.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
The candidate will require to cover reception aswell as carrying out other admin duties such as ordering supplies for the office and general admin duties. Please see attached Job description for more details
This advert closes on Wednesday 25 Jun 2025
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