IT Support Apprentice
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £18,000 to £19,000 per year |
| Hours: | Full time |
| Closing date: | 23 July 2025 |
| Location: | PO6 3FQ |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/244748-37853 |
Summary
Job roles & responsibilities once fully trained:
· Build, Commissioning, and upgrades of NEC Software Solutions bespoke Communication and CAD (Computer Aided Dispatch) products solutions into our customer environments.
· Fault finding our product suite of solution/s at both hardware and software levels.
· When required, create, review and update NEC Engineering documentation, for example workplans, work instructions and technical guides.
· The role holder will be required to work professionally in liaison with several internal teams to coordinate various activities and gather / provide information required to complete the tasks at hand.
· The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction / service.
· The role will require working both in a team and, potentially autonomously where projects dictate a limited engineering requirement. An increasing level of autonomy is typically achieved after some time in post and suitable experience has been gained.
· Continually follow and adhere to NEC Software Solutions outlined process & procedures.
· Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.
· Present a professional approach and attitude to all work undertaken.
· Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.