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CUSTOMER SERVICES ASSISTANT – GRADE 3

Job details
Posting date: 23 June 2025
Salary: £22,995 to £25,448 per year
Hours: Full time
Closing date: 07 July 2025
Location: Liverpool, Merseyside
Remote working: On-site only
Company: The University of Liverpool
Job type: Permanent
Job reference: Job Ref: 095513

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Summary

THE UNIVERSITY OF LIVERPOOL

DIRECTORATE OF PEOPLE AND SERVICES
FACILITIES, RESIDENTIAL AND COMMERCIAL SERVICES

RESIDENTIAL SERVICES

CUSTOMER SERVICES ASSISTANT – GRADE 3

£22,995 - £25,448 pa

Residential Services are seeking to recruit individuals to provide a comprehensive customer service. Duties will include working at reception handling a wide variety of enquiries, distribution of mail and parcels, carrying out health and safety checks, reporting repairs and generally responding to operational issues as required. You should have a personable manner and excellent communication skills. You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and a working knowledge of Microsoft Office and Outlook. Relevant experience in a customer service/hospitality environment is essential.

A uniform will be provided the post is full time 35 hours per week, 7.45am to 3.15pm Monday to Friday. Flexibility with hours is required.

Unfortunately, this role is not eligible for sponsorship under the skilled worker route, you will therefore need to demonstrate your own right to work in the UK.

Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

Job Ref: 095513 Closing Date: 7 July 2025

For full details and to apply online, please visit: https://recruit.liverpool.ac.uk

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