ServiceNow Demand Manager
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £41,220 to £49,020 per year |
| Additional salary information: | National: £41,220 - £45,400 London: £44,500 - £49,020 plus industry leading pension and benefits. For details of our pay on appointment policy, please see below under the heading ‘Salary’. |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | Warrington |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 411955/5 |
Summary
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
Digital, Data Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.
We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
Find out more about DDTS:LinkedIn
Additionally, the Demand Manager fosters innovation by leading Ideation Management, enabling teams to contribute and refine new ideas that enhance the platform’s functionality and value to the organisation.
Digital, Data Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.
We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
Find out more about DDTS:
Defra digital, data and technology blog
Defra Jobs
As part of the Service Tooling team in DDTS at Defra, the ServiceNow Demand Manager plays a pivotal role in overseeing and optimising demand for the ServiceNow platform. This role ensures that strategic and operational business needs align with platform capabilities by effectively managing incoming demand requests, facilitating Demand Board discussions, and driving decision-making with key stakeholders.Additionally, the Demand Manager fosters innovation by leading Ideation Management, enabling teams to contribute and refine new ideas that enhance the platform’s functionality and value to the organisation.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.