Secretary/Administrator | East London NHS Foundation Trust
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,944 - £34,937 per annum Inc HCAs |
| Hours: | Full time |
| Closing date: | 23 July 2025 |
| Location: | London, E9 6AT |
| Company: | East London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7263970/363-CH7263970 |
Summary
Team Secretary/Administrator Band 4 – 37.5 hours per week
City & Hackney Mental Health Neighbourhood Team
An opportunity has arisen for a medical secretary/administrator in the City & Hackney Mental Health Neighbourhood Team.
We are looking for an experienced team secretary/administrator, familiar with a range of administrative procedures. Working within an admin pool, you will be providing comprehensive secretarial and administrative support to the consultants in the team, junior doctors, and members of the wider multidisciplinary team. You will also be required to cover reception as and when this is needed.
You will be working within a busy and demanding environment and will need flexibility and the ability to prioritise tasks. Computer literacy, minute taking experience, excellent communication skills both verbal and written, are required. An understanding of working in a mental health environment is desirable.
Please start your supporting statement with three specific reasons why you should be shortlisted.
For further information regarding this post please contact Avis Lewallen on 07551 675943.
Formatting and checking clinical correspondence, reports, letters to GPs, the legal progression, service users and other agencies.
To organise all clinic appointments on RiO and liaise with care coordinators over home visits on behalf of consultants and junior doctors.
To arrange any support required to facilitate clinical appointments such as booking interpreters and booking clinic rooms.
To be the first point of call for the consultants and junior doctors, taking all incoming messages and disseminating them in an appropriate and timely manner.
To provide administrative support to the wider staff members of the multidisciplinary team.
To provide support to the wider team, providing cover and particularly reception cover when needed.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Formatting and checking clinical correspondence, reports, letters to GPs, the legal progression, service users and other agencies.
To organise all clinic appointments on RiO and liaise with care coordinators over home visits on behalf of consultants and junior doctors.
To arrange any support required to facilitate clinical appointments such as booking interpreters and booking clinic rooms.
To be the first point of call for the consultants and junior doctors, taking all incoming messages and disseminating them in an appropriate and timely manner.
To provide administrative support to the wider staff members of the multidisciplinary team.
To provide support to the wider team, providing cover and particularly reception cover when needed.
To maintain the patient information system, RiO, by uploading all correspondence and ensuring other related information such as diagnosis and appointment outcomes are entered. Also to maintain data quality by updating any patient related demographic information changes and to main confidentiality at all times in line with Trust policies.
To be responsible for taking minutes when necessary at team meetings, safeguarding/Best Interest/professional meetings.
This advert closes on Thursday 3 Jul 2025