Hub Manager
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | £40,001.00 to £50,000.00 per year |
| Additional salary information: | Grade 9 (SCP 37 - 41) £46,731 - £50,788 |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | Sunderland, SR1 3AA |
| Company: | Sunderland City Council |
| Job type: | Permanent |
| Job reference: | 282374 |
Summary
This is a unique and rewarding opportunity to take on a leadership role at the heart of Sunderlandandrsquo;s neighbourhoods, managing a new, place-based, multi-agency team focused on community safety and resilience.andnbsp;
As a Locality Manager, you will lead and coordinate one of Sunderlandandrsquo;s Community Safety Locality Hubs. Youandrsquo;ll oversee officers working across environmental enforcement, antisocial behaviour, regulatory compliance, and community engagement, bringing services together to deliver integrated, intelligence-led responses to local priorities.andnbsp;
You will play a vital role in building trust with residents, partners, and stakeholders, driving innovation, and delivering visible improvements across your designated locality.andnbsp;
What Youandrsquo;ll Be Doing:
- Leading and coordinating a multi-agency locality hubandnbsp;
- Acting as a key point of contact for elected members, residents, and partners in your areaandnbsp;
- Driving problem-solving through andldquo;virtual teamsandrdquo; drawn from across council services and external agenciesandnbsp;
- Developing and delivering localised strategies and action plans, informed by community intelligence and dataandnbsp;
- Managing team performance, resources, budgets, and operational deliveryandnbsp;
- Overseeing compliance with enforcement legislation, health and safety, and safeguarding proceduresandnbsp;
- Promoting resident involvement in service design and decision-makingandnbsp;
- Representing the service at locality and regional forumsandnbsp;
- Fostering innovation and continuous improvement in a fast-paced, evolving environmentandnbsp;
What Weandrsquo;re Looking For:
- Youandrsquo;ll bring leadership, innovation, and a people-first approach to place-based problem solving. Ideally, you will have:andnbsp;
- Experience of leading or coordinating multi-disciplinary teams or partnership initiativesandnbsp;
- Strong knowledge of community safety, public protection, or locality-based service deliveryandnbsp;
- Proven ability to manage performance, budgets, and complex operational issuesandnbsp;
- Excellent communication, stakeholder engagement, and political awarenessandnbsp;
andnbsp;-The confidence to challenge, innovate, and drive change at a local levelandnbsp;
- A relevant degree or professional qualification, or equivalent operational experienceandnbsp;
andnbsp;Please note that an enhanced Disclosure and Barring Service (DBS) check will be required prior to appointmentandnbsp;
Why work for Sunderland City Council?andnbsp;andnbsp;
- Automatic enrolment into the Local Government Pension Schemeandnbsp;andnbsp;
- Flexible working arrangements to support work-life balanceandnbsp;andnbsp;
- Youandrsquo;ll receive 26 days annual leave (31 after 5 yearsandrsquo; continuous service), plus bank holidays, with the option to purchase additional leave through the Councilandrsquo;s flexible benefits schemeandnbsp;
- Opportunities for ongoing professional developmentandnbsp;andnbsp;
- A supportive and inclusive workplace cultureandnbsp;andnbsp;
For an informal discussion about the role, please contact Michelle Coates, Neighbourhood Enforcement Manager, by email at michelle.coates@sunderland.gov.uk
Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil.andnbsp; If you need any support, contact: jobs@sunderland.gov.uk
Please note that CVs are not acceptable.andnbsp;andnbsp;
All communication about your application for this post will be to the email address that you register with North East Jobs.andnbsp; This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method.andnbsp; Please remember to check your junk mail items.andnbsp;
As a Locality Manager, you will lead and coordinate one of Sunderlandandrsquo;s Community Safety Locality Hubs. Youandrsquo;ll oversee officers working across environmental enforcement, antisocial behaviour, regulatory compliance, and community engagement, bringing services together to deliver integrated, intelligence-led responses to local priorities.andnbsp;
You will play a vital role in building trust with residents, partners, and stakeholders, driving innovation, and delivering visible improvements across your designated locality.andnbsp;
What Youandrsquo;ll Be Doing:
- Leading and coordinating a multi-agency locality hubandnbsp;
- Acting as a key point of contact for elected members, residents, and partners in your areaandnbsp;
- Driving problem-solving through andldquo;virtual teamsandrdquo; drawn from across council services and external agenciesandnbsp;
- Developing and delivering localised strategies and action plans, informed by community intelligence and dataandnbsp;
- Managing team performance, resources, budgets, and operational deliveryandnbsp;
- Overseeing compliance with enforcement legislation, health and safety, and safeguarding proceduresandnbsp;
- Promoting resident involvement in service design and decision-makingandnbsp;
- Representing the service at locality and regional forumsandnbsp;
- Fostering innovation and continuous improvement in a fast-paced, evolving environmentandnbsp;
What Weandrsquo;re Looking For:
- Youandrsquo;ll bring leadership, innovation, and a people-first approach to place-based problem solving. Ideally, you will have:andnbsp;
- Experience of leading or coordinating multi-disciplinary teams or partnership initiativesandnbsp;
- Strong knowledge of community safety, public protection, or locality-based service deliveryandnbsp;
- Proven ability to manage performance, budgets, and complex operational issuesandnbsp;
- Excellent communication, stakeholder engagement, and political awarenessandnbsp;
andnbsp;-The confidence to challenge, innovate, and drive change at a local levelandnbsp;
- A relevant degree or professional qualification, or equivalent operational experienceandnbsp;
andnbsp;Please note that an enhanced Disclosure and Barring Service (DBS) check will be required prior to appointmentandnbsp;
Why work for Sunderland City Council?andnbsp;andnbsp;
- Automatic enrolment into the Local Government Pension Schemeandnbsp;andnbsp;
- Flexible working arrangements to support work-life balanceandnbsp;andnbsp;
- Youandrsquo;ll receive 26 days annual leave (31 after 5 yearsandrsquo; continuous service), plus bank holidays, with the option to purchase additional leave through the Councilandrsquo;s flexible benefits schemeandnbsp;
- Opportunities for ongoing professional developmentandnbsp;andnbsp;
- A supportive and inclusive workplace cultureandnbsp;andnbsp;
For an informal discussion about the role, please contact Michelle Coates, Neighbourhood Enforcement Manager, by email at michelle.coates@sunderland.gov.uk
Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil.andnbsp; If you need any support, contact: jobs@sunderland.gov.uk
Please note that CVs are not acceptable.andnbsp;andnbsp;
All communication about your application for this post will be to the email address that you register with North East Jobs.andnbsp; This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method.andnbsp; Please remember to check your junk mail items.andnbsp;
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.