Customer Service Apprentice (Apprenticeship)
| Posting date: | 22 June 2025 |
|---|---|
| Salary: | £7.55 per hour |
| Hours: | Full time |
| Closing date: | 21 July 2025 |
| Location: | Royston, Melbourn, SG8 6HB |
| Company: | GetMyFirstJob Ltd |
| Job type: | Apprenticeship |
| Job reference: | 261100 |
Summary
What You’ll Be Doing
Handling customer and
supplier enquiries (phone, email, and face-to-face)
Updating records and
maintaining internal systems
Supporting admin for
sales, estimating, and operations teams
Coordinating orders and
following up on delivery status
Delivering professional,
prompt customer service
Contributing
to service improvement processes
Training
Level 2 Customer Service Practitioner.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.
Qualifications required
GCSE or equivalent Maths and English at grade 4/C or above.
Skills required
Great communication and
organisation skills
Positive attitude and
willingness to learn
Basic IT confidence
(Word, Outlook, Excel)
No experience required –
just reliability and enthusiasm
Prospects
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Rooflight Centre has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.
Qualification / Standard : ST0072 Customer service practitioner
Duration 15 months and 1 day
Handling customer and
supplier enquiries (phone, email, and face-to-face)
Updating records and
maintaining internal systems
Supporting admin for
sales, estimating, and operations teams
Coordinating orders and
following up on delivery status
Delivering professional,
prompt customer service
Contributing
to service improvement processes
Training
Level 2 Customer Service Practitioner.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.
Qualifications required
GCSE or equivalent Maths and English at grade 4/C or above.
Skills required
Great communication and
organisation skills
Positive attitude and
willingness to learn
Basic IT confidence
(Word, Outlook, Excel)
No experience required –
just reliability and enthusiasm
Prospects
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Rooflight Centre has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.
Qualification / Standard : ST0072 Customer service practitioner
Duration 15 months and 1 day