Technical Support Specialist
| Dyddiad hysbysebu: | 20 Mehefin 2025 |
|---|---|
| Cyflog: | £12.68 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mehefin 2025 |
| Lleoliad: | MK158JD |
| Cwmni: | The Best Connection Group Limited |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | MK450779 |
Crynodeb
Title: Technical Support Specialist / Sales And Customer Relations Coordinator Our client based in Blakelands, Milton Keynes is seeking an experienced Service Support Administrator. Working Monday - Friday.
The role will include:
Manage large amounts of inbound and outbound calls in a timely manner Follow "scripts" when handling topics Identify clients needs and research issues and provide solutions Provide a high level of support to customers via email and telephone. Arrange customer collection and return of service products. Respond promptly to all calls and emails coming in Achievement of daily and weekly KPI call and email targets. Action repair requests Assist with the admin of any daily/ weekly / monthly reports. BENEFITS OF WORKING WITH THE BEST CONNECTION: 28 days annual holiday accrual Weekly pay (every Friday) Perks at Work Scheme - this may include offers for discounts on electrical, entertainment, food, health & wellbeing etc. (qualifing period required)
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
All vacancies are available and correct at the time of posting. Some details may be subject to change.
The role will include:
Manage large amounts of inbound and outbound calls in a timely manner Follow "scripts" when handling topics Identify clients needs and research issues and provide solutions Provide a high level of support to customers via email and telephone. Arrange customer collection and return of service products. Respond promptly to all calls and emails coming in Achievement of daily and weekly KPI call and email targets. Action repair requests Assist with the admin of any daily/ weekly / monthly reports. BENEFITS OF WORKING WITH THE BEST CONNECTION: 28 days annual holiday accrual Weekly pay (every Friday) Perks at Work Scheme - this may include offers for discounts on electrical, entertainment, food, health & wellbeing etc. (qualifing period required)
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
All vacancies are available and correct at the time of posting. Some details may be subject to change.