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Logistics Customer Service Agent/r £12.82ph- Bury St Edmunds

Job details
Posting date: 20 June 2025
Salary: £12.82 per hour
Hours: Full time
Closing date: 20 July 2025
Location: Bury St Edmunds, Suffolk, IP28 6QY
Company: Manpower UK Limited
Job type: Temporary
Job reference: BBBH414791_1750435667

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Summary

Customer Service Advisor - Transport Industry

Location: Bury St Edmunds

Are you passionate about delivering outstanding customer service and ready to take the next step in your career? Join our dynamic team in the transport industry as a Customer Service Advisor and become a key player in ensuring our customers receive the best possible experience every day.

Why Join Us?

  • Full-Time Hours: 37.5 hours per week, Monday to Friday, 08:30-17:00, with the option for weekend overtime.
  • Competitive Salary: £12.82 per hour
  • Perks & Benefits:
  • Free on-site car parking.
  • Subsidised on-site canteen for your convenience.
  • Access to Manpower 'MyPath' - our exclusive development and up-skilling program.
  • Clear opportunities for career progression within the company.

What You'll Be Doing

  • Delivering exceptional customer service in every interaction.
  • Answering inbound calls professionally and efficiently.
  • Collaborating with various departments to ensure customer needs are met accurately and promptly.
  • Maintaining high standards of data input and record-keeping.
  • Supporting smooth business operations by liaising across teams.

What We're Looking For

  • Previous customer service experience is essential; experience in the transport industry is a plus.
  • A proactive approach: take ownership of your actions and support positive change.
  • Excellent communication skills - be clear, concise, and approachable.
  • Strong organisational skills to plan and prioritise your workload effectively.
  • Innovative thinking to solve problems and improve processes.
  • A supportive team player who recognises when others need help and offers it willingly.
  • Exceptional attention to detail and a high regard for safety at all times.
  • Ability to follow instructions and work both independently and as part of a team.

Additional Information

  • Full training will be provided to help you succeed in your role.
  • A DBS check will be required upon successful application.

If you're ready to make a real impact and grow your career in a supportive and forward-thinking environment, we want to hear from you! Apply today and start your journey with us.

Apply for this job