ServiceNow Senior Developer
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | £55,557 to £68,517 per year |
| Hours: | Full time |
| Closing date: | 06 July 2025 |
| Location: | LS2 7UA |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 410458/3 |
Summary
You will join a team within DWP working on the largest government installation of ServiceNow within Europe. You will be responsible for ensuring the development meets standards and requirements within ServiceNow across multiple feature teams, acting as an initial point of contact for technical guidance within the team(s). Our product delivery unit is driven by the desire to enable our colleague’s interactions with the digital environment to be as seamless and painless as possible, and act as an enabler to the Department’s primary purpose of supporting 20 million people every day to help them to find work and save for their future. The platform currently supports circa 120,000 colleagues across the multiple ServiceNow modules and applications, exposing us regularly to a wide range of different challenges and opportunities within the ServiceNow ecosphere.
Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.
As a Senior ServiceNow Developer (G7) you will be responsible for ensuring development within the feature team(s) in your remit, meets both the stated requirements and the acceptable standards defined within the Delivery Unit. You will provide technical guidance and escalation for developers and other members of the feature team(s).
You will work within, and contribute to, the overall ServiceNow Development Lifecycle Process as part of a delivery team focused on one or more products, providing specialist technical support and assistance to colleagues and projects ensuring definition and delivery of requisite functional requirements in line with our current roadmap.
You will be responsible for ensuring performant and secure configuration of the products within your feature team(s).
As a Senior ServiceNow Developer you will be responsible for ensuring the following activities are carried out:
- Deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle and DWP Place roadmap.
- Complete stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales.
- Manage the technical progression of more junior developers within your reporting line.
- Perform technical reviews of other developers work and provide any required guidance.
- Line management of other developers
- Creating and maintaining documentation.
- Working to the Delivery Manager you will be an intrinsic part of the ServiceNow Product Delivery Unit, working alongside other members of the feature team and DWP internal teams and end user communities.
- Provide a technical steer and assessment of initiatives that enhance the ServiceNow offering within the department, whilst also ensuring the stability and integrity of the system performance, alongside accessibility and security compliance.
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