Duty Manager Wetside
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,641.00 |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | Exmouth |
| Company: | LED Leisure |
| Job type: | Permanent |
| Job reference: | 794 |
Summary
Job Advert
Join LED – Where Community, Wellbeing & Opportunity Thrive
Are you passionate about health, fitness, and making a difference in your community? LED Community Leisure is looking for a
proactive and customer-focused Duty Manager to lead the wet side operations at our vibrant Exmouth Leisure Centre.
About Us
At LED, we’re more than a leisure trust – we’re a community. As a charitable Community Benefit Society, we reinvest every penny
into improving our services and facilities. From fitness gyms to family entertainment, we’re proud to support over a million
visits annually across East Devon and beyond.
About the Role
As Duty Manager, you’ll play a key role in the day-to-day running of the centre, with a focus on poolside operations and lifeguard
team leadership. You’ll deputise for the Leisure Manager, ensuring smooth, safe, and efficient operations while delivering
exceptional customer service.
Key Responsibilities
* Lead and supervise the lifeguard and wet side teams
* Oversee pool plant operations and ensure safety compliance
* Manage front-of-house and facility assistant teams
* Support commercial performance through excellent service delivery
* Handle first aid, emergency response, and health & safety procedures
* Assist with membership sales and customer engagement
What We’re Looking For
* Previous experience in a duty management or supervisory role in leisure
* National Pool Lifeguard Qualification (NPLQ)
* First Aid at Work certificate
* Strong leadership, communication, and problem-solving skills
* IT literacy and familiarity with Leisure Management Systems
* A flexible, resilient, and customer-first mindset
Desirable Extras
* Pool Plant Operator qualification
* Fire, Health & Safety, or Emergency Procedures training
* Ongoing professional development in leisure or fitness
Why Join Us?
* Be part of a supportive, inclusive team
* Work in a stunning location overlooking the Exe Estuary
* Enjoy a varied role with real impact on community wellbeing
* Access to training, development, and career progression
Our Mission: Help people feel better & get more out of life
Our Values: Care | Collaborate | Excel | Trust
Team Benefits:
* Starting from 23 Days Annual Leave increasing with Tenure to 28 days, PLUS Bank Holidays (pro rata)
* Enhanced Sickness Pay Scheme (after probationary period)
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings
* Employee Assistance Programme & Counselling
* Annual leave purchase scheme
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Personal development training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme
At LED Group, diversity and inclusion are at the heart of what we do. We welcome applications from all backgrounds and
abilities—your passion and dedication are what truly matter
Closing Date: 06.07.25
Join LED – Where Community, Wellbeing & Opportunity Thrive
Are you passionate about health, fitness, and making a difference in your community? LED Community Leisure is looking for a
proactive and customer-focused Duty Manager to lead the wet side operations at our vibrant Exmouth Leisure Centre.
About Us
At LED, we’re more than a leisure trust – we’re a community. As a charitable Community Benefit Society, we reinvest every penny
into improving our services and facilities. From fitness gyms to family entertainment, we’re proud to support over a million
visits annually across East Devon and beyond.
About the Role
As Duty Manager, you’ll play a key role in the day-to-day running of the centre, with a focus on poolside operations and lifeguard
team leadership. You’ll deputise for the Leisure Manager, ensuring smooth, safe, and efficient operations while delivering
exceptional customer service.
Key Responsibilities
* Lead and supervise the lifeguard and wet side teams
* Oversee pool plant operations and ensure safety compliance
* Manage front-of-house and facility assistant teams
* Support commercial performance through excellent service delivery
* Handle first aid, emergency response, and health & safety procedures
* Assist with membership sales and customer engagement
What We’re Looking For
* Previous experience in a duty management or supervisory role in leisure
* National Pool Lifeguard Qualification (NPLQ)
* First Aid at Work certificate
* Strong leadership, communication, and problem-solving skills
* IT literacy and familiarity with Leisure Management Systems
* A flexible, resilient, and customer-first mindset
Desirable Extras
* Pool Plant Operator qualification
* Fire, Health & Safety, or Emergency Procedures training
* Ongoing professional development in leisure or fitness
Why Join Us?
* Be part of a supportive, inclusive team
* Work in a stunning location overlooking the Exe Estuary
* Enjoy a varied role with real impact on community wellbeing
* Access to training, development, and career progression
Our Mission: Help people feel better & get more out of life
Our Values: Care | Collaborate | Excel | Trust
Team Benefits:
* Starting from 23 Days Annual Leave increasing with Tenure to 28 days, PLUS Bank Holidays (pro rata)
* Enhanced Sickness Pay Scheme (after probationary period)
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings
* Employee Assistance Programme & Counselling
* Annual leave purchase scheme
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Personal development training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme
At LED Group, diversity and inclusion are at the heart of what we do. We welcome applications from all backgrounds and
abilities—your passion and dedication are what truly matter
Closing Date: 06.07.25