Health Records Adviser | The Royal Marsden NHS Foundation Trust
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £29,176 - £30,225 pro rata |
| Hours: | Part time |
| Closing date: | 20 July 2025 |
| Location: | Sutton, SM2 5PT |
| Company: | The Royal Marsden NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7293729/282-SA547 |
Summary
We have an opportunity for a patient focused individual to join our Medical Records and Release of Information Service in Sutton on a 6 month fixed term contract. Whether you are already in the NHS looking for a change or wanting that first step in your NHS career, this could be an ideal opportunity to gain experience in a key clinical support service.
To carry out in a responsible and efficient way, the processing of Subject Access Requests
To demonstrate the ability to process requests in accordance with the General Data Protection Regulations (GDPR) and the Data Protection 2018 (DPA18).
To assist with the co-ordination of the department to process SARs requests and the retrieval of medical records.
To assist with the retrieval of medical records using our external provider.
To be able to liaise and build relationships with services to make sure that all health records are provided and expectations are managed in a professional manner.
Actioning chart corrections on patient clinical records (EPIC) as requested by clinical staff and following clear guidance.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For more information please refer to the job description and personal specification
To apply the Trust policies and procedures for the processing of Subject Access Requests (SAR)
To utilise functionality of the DHR system to log and track all SARs requests from individuals, responding to queries and reviewing content.
To make sure SARs Requests are processed within the legal time frames.
To process incoming and outgoing correspondence in a consistent and timely manner.
To deal with internal and external telephone enquiries, providing advice and act as a source of expertise to a high level of customer service throughout all interactions
This advert closes on Friday 4 Jul 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.