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Hub Administrator
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | £13.84 per hour |
| Additional salary information: | £13.84 an hour |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Uxbridge, UB8 1UW |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | E0004-25-0039 |
Summary
Provide secretarial/administration support and advice to the Confederation Senior Management Team and Confederation Services: Provide administration support for a range of Confederation services Work as receptionist to meet and greet all patients arriving on site. Undertaking administrative duties such as photocopying, faxing and mail-out distributions. Participate in the induction and training of new members of staff and contribute to the Confederation development. Act as an ambassador for the Confederation. Sorting and prioritising all incoming mail and e-mail Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner. Covering the Patient Services telephone line - using initiative when dealing with phone calls and messages and ensuring any messages are passed onto the appropriate person. Booking and maintaining the patient appointment system (EMIS). Ensuring maximum appointment utilisation by ensuring requests for appointment cancellations are actioned quickly and coordinating reminder SMS messages. Assisting Practices hosting Confederation Services. Liaising with local Care Homes, Mental Health Homes, Learning Disability Homes (and Extra Care Housing facilities) to arrange planned visits for residents. Undertake diary management duties including arranging and changing appointments, prioritising these as appropriate. Inputting, monitoring and checking data, required for finite and ongoing projects within the teams Working with all team members in the collection of information for performance reporting on relevant team projects. Obtaining and analysing patient feedback where appropriate. Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. Maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the Confederation. Providing guidance and advice on relevant policies and procedures. To carry out other appropriate delegated duties as required. Work closely with other Confederation colleagues.