Sales Administrator
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | £15.88 per hour |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | Nelson, BB9 8AQ |
| Remote working: | On-site only |
| Company: | Woodland Assist Global UK Ltd |
| Job type: | Permanent |
| Job reference: | WAL/06/25 |
Summary
The Company:
Sportex Clothing was established in 1997. We are a family run business producing garments designed to be long lasting. A tailored solution to today’s school wear, work wear and sportswear industries.
Sales Administrator
The Sales Administrator supports the supervisor who oversees the operations and coordinates the activities of sales and related workers in this business.
Purpose of Job:
To support the planning, and help co-ordinate the orders coming into the business, to maximise our business performance and achieve our financial goals.
To liaise with, and maintain a valuable relationship with senior decision makers, providers, and clients.
To have a strong understanding of wholesale business management, financial, and leadership principles.
To demonstrate knowledge of techniques appropriate and relevant to delivering improvement, cost savings, and value within the wholesale business.
Responsibilities & Duties:
Key Responsibilities:
• Order Processing: Taking and processing wholesale customer orders, managing paperwork, and ensuring timely execution.
• Customer Service: Answering customer inquiries, resolving complaints, and providing after-sales support through various channels.
• Record Keeping: Maintaining accurate customer records, updating databases, and generating sales reports.
• Invoicing and Payments: Preparing sales invoices, managing payments, and ensuring timely billing.
• Wholesale Inventory Management: Monitoring stock levels, re-ordering supplies, and coordinating deliveries.
• Wholesale Administrative Support: Providing general clerical support, including filing, retrieving documents, and handling mail.
• Wholesales Process Optimization: Identifying areas for improvement in sales processes and systems.
• Communication: Communicating effectively with customers, the sales team, and other departments.
• Reporting: Generating sales reports and analysing sales performance data.
• Project Management: Supporting wholesales projects and coordinating related activities.
Duties:
• Working with the sales team – taking in the wholesale orders coming into the business.
• Overseeing orders and invoicing – working with our wholesale business clients – ensuring deliveries are to a high standard - correct garments, quantities, and prices.
• Managing responses to email telephone queries.
• Working with the customer accounts department to ensure orders and invoices are correct which could include payment reconciliation, credit terms and debt monitoring
• Supervising and co-ordinating the warehouse team to ensure correct garments and quantities are packed for each client.
• Monitoring delivery schedules to ensure we meet business targets.
• Liaises with managers and other departments to resolve delivery problems
• Ensuring labelling and delivery notes are correct before dispatch
• As part of the invoicing process, monitoring and reporting any overdue payments.
• Regularly reporting to the management team on any issues such a late deliveries, late payments or any general performance issues.
Person Specification and Essential criteria
• Academic qualifications relevant to the role are required together with relevant work experience in this line of business
• A good standard of computer literacy including the use of Microsoft Word, Google and Microsoft Excel.
• Excellent communication skills.
• Highly organised, with an ability to work to deadlines, and to plan and prioritise short and long-term tasks effectively.
• A good sense of humour and a proactive, positive attitude.
• The ability to work independently and as part of a larger team.
• An organised and reliable approach to work.
Desirable Criteria
• Previous experience of managing industry wholesale customers’ orders and invoicing.
• Sound knowledge of invoicing and accounting procedures
Sportex Clothing was established in 1997. We are a family run business producing garments designed to be long lasting. A tailored solution to today’s school wear, work wear and sportswear industries.
Sales Administrator
The Sales Administrator supports the supervisor who oversees the operations and coordinates the activities of sales and related workers in this business.
Purpose of Job:
To support the planning, and help co-ordinate the orders coming into the business, to maximise our business performance and achieve our financial goals.
To liaise with, and maintain a valuable relationship with senior decision makers, providers, and clients.
To have a strong understanding of wholesale business management, financial, and leadership principles.
To demonstrate knowledge of techniques appropriate and relevant to delivering improvement, cost savings, and value within the wholesale business.
Responsibilities & Duties:
Key Responsibilities:
• Order Processing: Taking and processing wholesale customer orders, managing paperwork, and ensuring timely execution.
• Customer Service: Answering customer inquiries, resolving complaints, and providing after-sales support through various channels.
• Record Keeping: Maintaining accurate customer records, updating databases, and generating sales reports.
• Invoicing and Payments: Preparing sales invoices, managing payments, and ensuring timely billing.
• Wholesale Inventory Management: Monitoring stock levels, re-ordering supplies, and coordinating deliveries.
• Wholesale Administrative Support: Providing general clerical support, including filing, retrieving documents, and handling mail.
• Wholesales Process Optimization: Identifying areas for improvement in sales processes and systems.
• Communication: Communicating effectively with customers, the sales team, and other departments.
• Reporting: Generating sales reports and analysing sales performance data.
• Project Management: Supporting wholesales projects and coordinating related activities.
Duties:
• Working with the sales team – taking in the wholesale orders coming into the business.
• Overseeing orders and invoicing – working with our wholesale business clients – ensuring deliveries are to a high standard - correct garments, quantities, and prices.
• Managing responses to email telephone queries.
• Working with the customer accounts department to ensure orders and invoices are correct which could include payment reconciliation, credit terms and debt monitoring
• Supervising and co-ordinating the warehouse team to ensure correct garments and quantities are packed for each client.
• Monitoring delivery schedules to ensure we meet business targets.
• Liaises with managers and other departments to resolve delivery problems
• Ensuring labelling and delivery notes are correct before dispatch
• As part of the invoicing process, monitoring and reporting any overdue payments.
• Regularly reporting to the management team on any issues such a late deliveries, late payments or any general performance issues.
Person Specification and Essential criteria
• Academic qualifications relevant to the role are required together with relevant work experience in this line of business
• A good standard of computer literacy including the use of Microsoft Word, Google and Microsoft Excel.
• Excellent communication skills.
• Highly organised, with an ability to work to deadlines, and to plan and prioritise short and long-term tasks effectively.
• A good sense of humour and a proactive, positive attitude.
• The ability to work independently and as part of a larger team.
• An organised and reliable approach to work.
Desirable Criteria
• Previous experience of managing industry wholesale customers’ orders and invoicing.
• Sound knowledge of invoicing and accounting procedures