TIS Product Senior Manager | NHS England

Posting date:	20 June 2025
Salary:	Not specified
Additional salary information:	£62,215 - £72,293 per annum (exclusive of London Weighting)
Hours:	Full time
Closing date:	20 July 2025
Location:	Nationally, LS1 4AP
Company:	NHS England
Job type:	Permanent
Job reference:	7292053/990-WTE-15224-E

Summary

Please only apply for this role if you can demonstrate you are an experienced product manager.

The Trainee Information Systems (TIS) Programme supports and develops a range of products and services that help users manage the administration of NHS trainees and learners who are supported by NHS England, such as resident doctors.

You will be responsible for providing leadership for one or more products and services which support the management of trainees and learners of different types ensuring these services align with user needs and that they support stakeholder and business expectations.

The products and services managed will generally be complex and have a diverse user community, or wide set of user requirements, requiring greater product management experience.

You will know how to apply agile methods to embrace an iterative and flexible approach to enable rapid delivery, and you will understand user-centred design within the context of the Government Digital Service Standard and make informed decisions based on user need and user/business value, as well as have an interest and understanding of digital and technology.  

You will understand the phases of product and service delivery, from inception and discovery, through live and ultimately into the retirement phase.  You will lead the team through these phases and maintain an ethos of continuous improvement to meet user needs, ensuring a joined-up approach with other products managed across the trainee landscape. 


As a Senior Product Manager, you will work internally and externally to deliver high quality products and services aligned to user needs.   
• Effectively lead a multi-disciplinary product team to successfully deliver the products and services that meet key performance indicators within agreed timescales and in a cost-effective way.  
• Plan, allocate and deliver a broad range of tasks ensuring risks, issues and dependencies are identified and proactively managed.  
• Highlight exceptions and risks ensuring mitigating action can be taken to keep digital change projects on track. 
• Analyse performance and product data to support decision making.
• Expected to be, or become, an expert in the subject matter pertaining to the products and services managed, so able to act as an authoritative “voice” with stakeholders and users alike. 
• Support the identification and sharing of best practice in product management.  
• Operate in a highly political and sensitive environment including bringing stakeholders to collaborate on products and services.
• Be responsible for providing professional expertise to the commissioning and procurement of services to support project delivery.  
• Draft reports summarising status on issues, appraising outcomes, and providing progress reports for relevant stakeholders.
• Develop the vision and strategy for your products and translate the vision into prioritised deliverable goals that have buy-in from stakeholders and users alike.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.

Responsibilities
• Lead a team to deliver high quality digital products and services, that are developed using agile methods, and in line with user-centred design principles
• Help develop strategic focus and work across TIS to understand dependencies and risks.
• Help keep stakeholders and users informed.

Essential criteria – You will have understanding, knowledge, and experience of the following.
• Significant product management experience
• Leading a multi-disciplinary team.
• Engaging with users and understanding their needs
• User-centred design.
• Digital delivery, such as aligned to the Government Digital Service (GDS) Service Standards.
• Agile working.
• Communications to a wide and variable audience.
• Building and maintaining key relationships.
• Strong negotiating skills.
• Change management.
• Monitoring and reporting on performance.

Desirable criteria – You may also have the following experience.
• Product management in an agile environment
• Supporting multiple products and services.
• Working with suppliers.
• Interpreting user feedback to inform change.
• Strategic service, or digital transformation involvement.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.


This advert closes on Sunday 6 Jul 2025