Firefighter - Control
| Posting date: | 20 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 July 2025 |
| Location: | Shrewsbury, Shropshire |
| Remote working: | On-site only |
| Company: | Shropshire Fire and Rescue Service |
| Job type: | Temporary |
| Job reference: |
Summary
Firefighter - Control
£28,865 per annum, rising to £36,937 per annum following completion training (From 1 July 2025)
Full Time, 42 hours per week**
12 Month Fixed Term Contract
Shropshire Fire and Rescue Service are currently recruiting for a number of Fixed Term Contracts within the Fire Control department.
Shropshire Fire and Rescue Service is a high performing, innovative and progressive organisation that has high ambitions for the service that it provides to the communities and people of Shropshire.
We currently have opportunities for a Firefighter – Control post within Shropshire Fire and Rescue Service.
We are looking for individuals to work within a small team dedicated to receiving 999 emergency calls, dispatching and providing support to operational fire crews dealing with emergency incidents. Additional responsibilities of the team include a wide range of technical, operational and administrative duties.
We operate a Flexible-rostering duty system in our Fire Control department, working 2 days and 2 nights followed by 4 rota days. The flexibility arrangement involves coming off shifts when above optimal crewing and working where there are shortages.
** For more specific details around this, and to discuss the potential for part time working, please contact Theresa Simmonds, Fire Control Manager, by email to Theresa.hurford@shropshirefire.gov.uk
Eligible candidates are required to have:
• Good written and verbal communication skills
• Excellent interpersonal skills
• Computer literate, with keyboard skills of at least 30 words per minute
• Ability to calm and control situations involving emergency calls
Previous experience of emergency call handling is desirable. Interested candidates must have good written and verbal communication skills; excellent interpersonal skills; be computer literate with keyboard skills of at least 30 words a minute and be able to calm and control situations involving emergency calls.
Successful candidates will undertake 5 weeks training at our Fire Control Training Centre, followed by a further 2 weeks training in post.
Closing date for applications is Thursday 3rd July 2025. Interviews are scheduled to take place week commencing 14th July 2025 which will include a typing test and an emergency call handling role play.
The position is currently based at Headquarters, St Michael’s Street, Shrewsbury, with a planned relocation to our Telford site early in 2026.
Successful candidates will be required to undertake a Basic Disclosure Check and a Pre Employment Medical.
The role includes the following benefits:
• Local Government Pension Scheme
• Paycare Healthcare Benefits Plan
• Occupational Health Services
Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.
£28,865 per annum, rising to £36,937 per annum following completion training (From 1 July 2025)
Full Time, 42 hours per week**
12 Month Fixed Term Contract
Shropshire Fire and Rescue Service are currently recruiting for a number of Fixed Term Contracts within the Fire Control department.
Shropshire Fire and Rescue Service is a high performing, innovative and progressive organisation that has high ambitions for the service that it provides to the communities and people of Shropshire.
We currently have opportunities for a Firefighter – Control post within Shropshire Fire and Rescue Service.
We are looking for individuals to work within a small team dedicated to receiving 999 emergency calls, dispatching and providing support to operational fire crews dealing with emergency incidents. Additional responsibilities of the team include a wide range of technical, operational and administrative duties.
We operate a Flexible-rostering duty system in our Fire Control department, working 2 days and 2 nights followed by 4 rota days. The flexibility arrangement involves coming off shifts when above optimal crewing and working where there are shortages.
** For more specific details around this, and to discuss the potential for part time working, please contact Theresa Simmonds, Fire Control Manager, by email to Theresa.hurford@shropshirefire.gov.uk
Eligible candidates are required to have:
• Good written and verbal communication skills
• Excellent interpersonal skills
• Computer literate, with keyboard skills of at least 30 words per minute
• Ability to calm and control situations involving emergency calls
Previous experience of emergency call handling is desirable. Interested candidates must have good written and verbal communication skills; excellent interpersonal skills; be computer literate with keyboard skills of at least 30 words a minute and be able to calm and control situations involving emergency calls.
Successful candidates will undertake 5 weeks training at our Fire Control Training Centre, followed by a further 2 weeks training in post.
Closing date for applications is Thursday 3rd July 2025. Interviews are scheduled to take place week commencing 14th July 2025 which will include a typing test and an emergency call handling role play.
The position is currently based at Headquarters, St Michael’s Street, Shrewsbury, with a planned relocation to our Telford site early in 2026.
Successful candidates will be required to undertake a Basic Disclosure Check and a Pre Employment Medical.
The role includes the following benefits:
• Local Government Pension Scheme
• Paycare Healthcare Benefits Plan
• Occupational Health Services
Shropshire Fire and Rescue Service is committed to equality and diversity at work. We positively welcome applications from disabled people and minority people who are under-represented in our Service.