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Complex Needs & Housing Community Keyworker

Job details
Posting date: 20 June 2025
Salary: £26,000 to £28,000 per year
Hours: Full time
Closing date: 20 July 2025
Location: Hampshire, South East England
Remote working: On-site only
Company: One Small Thing
Job type: Permanent
Job reference:

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Summary

As Complex Needs & Housing Community Keyworker you will provide one-to-one support to women on Probation living in the community, as well as women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.

You will manage a caseload of women with complex needs, who are facing housing issues, and provide them with advice, guidance and support that helps them connect with other support services in the community, that can assist them to overcome barriers, when securing safe and appropriate housing.

The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.

You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partners Advance and Aurora New Dawn, to deliver the Probation Contract for women across Hampshire and the Isle of Wight. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.

You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

A requirement of this role will be to have a driving licence, access to your own vehicle and hold business car insurance.

We reserve the right to assess applications as they are received and to close this advert at any time. We will only contact those applicants who have been shortlisted for interview.

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