Senior Housing Officer
| Dyddiad hysbysebu: | 20 Mehefin 2025 |
|---|---|
| Cyflog: | £18.26 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Gorffennaf 2025 |
| Lleoliad: | Tavistock, Devon, PL19 0BZ |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | S Hams 5270900 |
Crynodeb
What's involved with this role:
Job Title: Senior Housing Officer
Ref: S Hams 5270900
Pay rate: Up to £18.26 per hour PAYE
Flexible working, with a significant proportion of the role to be homeworking.
The role:
On behalf of our client, we are seeking a well organised and dynamic Senior Housing Officer with a residential lettings and property management background to manage the temporary housing property portfolio.
You will work in accordance with best practice, ensuring efficient allocation, and management of accommodation for the prevention and relief of homelessness in accordance with statutory requirements and powers.
You will need to be prepared to travel, and to work independently in the field as well as part of the wider housing team.
Key responsibilities:
Work as part of a multi-skilled case management and administration team to deliver a range of property management related processes efficiently and effectively, providing a fast, high quality and continuously improving service for customers
Managing and responding to tenant and landlord queries via phone, email and in person
Arranging and conducting frequent property inspections to ensure properties are being well maintained Handling check-in and check-out processes including inventories
Maintaining accurate records of databases of properties and lettings
Collect and manage rental payments
Coordinate property maintenance and repairs, liaising with internal and external contractors
Handle tenant inquiries, complaints, and requests in a timely and professional manner
Issue warnings and pursue evictions where required
What the client is looking for:
Educated to A Level standard or equivalent or qualified by strong relevant experience
Full clean drivers licence and access to a vehicle insured for work purposes
Experience in a lettings or property management role
Strong understanding of the residential lettings process and relevant legislation
A good knowledge of support work practices
A basic understanding of the Housing Act 1996 (as amended)
A good understanding of the Equalities legislation, policy and procedures
An excellent understanding of professional boundaries
Experience of keeping detailed records
High level of organisational, administrative and customer service skills
Good written and verbal communication skills and problem solving skills
Proficient in relevant IT applications
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: S Hams 5270900
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.