Member Services Officer - Cash Box Credit Union
| Posting date: | 19 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 19 July 2025 |
| Location: | Denton, M34 2AP |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75710287 |
Summary
Contract Type: Permanent
Salary: Grade D. SCP 7 £14,213 SCP 10 £14,908
Hours: 20 hours per week
Location: Denton Office, Denton Town Hall, Denton, M34 2AP
Cash Box Credit Union operates a Hybrid working policy, with employees working part of the week remotely and part of the week in the office
Assessment Date: Week commencing 14th July 2025 at Tameside One, Ashton-under-Lyne
The Role
Cash Box Credit Union is looking to recruit an enthusiastic Member Services Officer to join our team to provide excellent customer service to our members.
The successful candidate will handle all member enquiries including face to face, telephone, instant messaging and email enquiries.
Carry out general administration duties including processing new applications (loans & savings) and maintaining up to date records and represent the organisation at external events as required
About you
We are looking for someone with a confident and helpful manner, with a willingness to learn and with a positive attitude to change. Previous experience of working with customers and working within the financial services sector would be beneficial but is not essential
Why work for us?
In return, we offer a competitive salary, membership of the Greater Manchester Pension Fund, which is a Local Government Pension Scheme and much more.
25 days Annual Leave Entitlement
Cash Box Credit Union operates a Hybrid Working Policy with employees working part of the week remotely and part in the office. Once fully trained, the successful candidate will be working remotely Monday to Thursday with Fridays working from the Denton Office when we are open to our members
This position is subject to Basic Disclosure Procedures.
For an informal discussion regarding the post, please ring Lindsey Campbell, Assistant General Manager on 0161 342 3265
Please return completed application forms to lindsey.campbell@tameside.gov.uk
Reference No: 001017
↗ Job Description and Person Specification Profile↗ Application Form
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