Digital Learning Officer
| Posting date: | 19 June 2025 |
|---|---|
| Salary: | £35,000 per year |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | Balham, South West London |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Web Recruit Ltd |
| Job type: | Permanent |
| Job reference: | 10031 |
Summary
Digital Learning Officer (10031)
Job description
An exciting opportunity to join Certitude as a Digital Learning Officer as we continue to grow as London’s leading adult social care provider.
Salary: £35,000 per annum
Hours: 37.5 hours
Job Type: Permanent - Full time
Department: Learning & Organisational Development (L&OD)
Location: Hybrid (with offices located in Ealing & Balham)
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
The Digital Learning Officer is responsible for overseeing the management of Certitude’s Learning Management System (LMS) and supporting the development of digital learning materials.
You will work with the Learning & Development (L&D) Business Partners and Learning & Organisational Development (L&OD) team to maintain the LMS and other application solutions, provide and develop data reports, and source or design new digital learning content, including e-learning, video and animations.
Duties will include:
- Managing the end-to-end administration & coordination of Certitude’s Learning Management System (LMS), including maintaining relevant process guides, managing rules & user groups, and setting up course assignments and learning pathways for different learner groups.
- Providing helpdesk support to online learning users. This can involve talking users through how to use platforms and supporting those with low confidence.
- Building a good working relationship with Certitude’s Learning Management System (LMS) provider to ensure responsive, effective support, troubleshooting and to suggest improvements.
- Helping to develop the functionality of Certitude’s Learning Management System (LMS) by testing and recommending new features that support L&OD activities.
- Creating, maintaining and updating learning pathways on Certitude’s Learning Management System (LMS).
- In collaboration with the L&OD Team, develop or source engaging, interactive digital learning materials.
- In collaboration with the L&OD Team, produce data reports from Certitude’s Learning Management System (LMS), such as tracking compliance with mandatory training and evaluation, to help show the impact of blended & digital learning within Certitude.
About you
To be a Digital Learning Officer at Certitude, the following are essential:
- Demonstrable experience using Learning Management Systems, including maintaining relevant process guides, managing rules & user groups, and setting up course assignments and learning pathways for different learner groups.
- Experience of using authoring tools such as Articulate 360.
- Knowledge of SCORM, xAPI, HTML5, and accessibility guidelines to ensure compatibility and inclusivity.
- Ability to manage and prioritise different projects within timescales.
- Ability to self-manage and take initiative.
- Ability to explain and present complex or technical information clearly.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Digital Learning Officer at Certitude? Select the apply button to complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Learning & Development, Digital, eLearning, Systems, LMS, Officer, HR, LD, LOD, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.
Job description
An exciting opportunity to join Certitude as a Digital Learning Officer as we continue to grow as London’s leading adult social care provider.
Salary: £35,000 per annum
Hours: 37.5 hours
Job Type: Permanent - Full time
Department: Learning & Organisational Development (L&OD)
Location: Hybrid (with offices located in Ealing & Balham)
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
The Digital Learning Officer is responsible for overseeing the management of Certitude’s Learning Management System (LMS) and supporting the development of digital learning materials.
You will work with the Learning & Development (L&D) Business Partners and Learning & Organisational Development (L&OD) team to maintain the LMS and other application solutions, provide and develop data reports, and source or design new digital learning content, including e-learning, video and animations.
Duties will include:
- Managing the end-to-end administration & coordination of Certitude’s Learning Management System (LMS), including maintaining relevant process guides, managing rules & user groups, and setting up course assignments and learning pathways for different learner groups.
- Providing helpdesk support to online learning users. This can involve talking users through how to use platforms and supporting those with low confidence.
- Building a good working relationship with Certitude’s Learning Management System (LMS) provider to ensure responsive, effective support, troubleshooting and to suggest improvements.
- Helping to develop the functionality of Certitude’s Learning Management System (LMS) by testing and recommending new features that support L&OD activities.
- Creating, maintaining and updating learning pathways on Certitude’s Learning Management System (LMS).
- In collaboration with the L&OD Team, develop or source engaging, interactive digital learning materials.
- In collaboration with the L&OD Team, produce data reports from Certitude’s Learning Management System (LMS), such as tracking compliance with mandatory training and evaluation, to help show the impact of blended & digital learning within Certitude.
About you
To be a Digital Learning Officer at Certitude, the following are essential:
- Demonstrable experience using Learning Management Systems, including maintaining relevant process guides, managing rules & user groups, and setting up course assignments and learning pathways for different learner groups.
- Experience of using authoring tools such as Articulate 360.
- Knowledge of SCORM, xAPI, HTML5, and accessibility guidelines to ensure compatibility and inclusivity.
- Ability to manage and prioritise different projects within timescales.
- Ability to self-manage and take initiative.
- Ability to explain and present complex or technical information clearly.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Digital Learning Officer at Certitude? Select the apply button to complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Learning & Development, Digital, eLearning, Systems, LMS, Officer, HR, LD, LOD, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.