Revenues and Benefits Advisor
| Posting date: | 16 June 2025 |
|---|---|
| Salary: | £20,001.00 to £30,000.00 per year |
| Additional salary information: | £25,584- £25,992 per annum |
| Hours: | Full time |
| Closing date: | 01 July 2025 |
| Location: | Darlington, DL1 5QT |
| Company: | Darlington Borough Council |
| Job type: | Permanent |
| Job reference: | 282145 |
Summary
You will join the team responsible for providing high quality advice to our Benefits, Council Tax andamp; Business Rates customers on the telephone, face to face at the Town Hall and via correspondence.
You should have approximately 1 years recent experience of working with customers in a busy and challenging environment. A confident, but sensitive approach to customers with an ability to work under pressure to meet tight deadlines is also required. You should be numerate, able to liaise effectively with external agencies and have experience of using computers.andnbsp; andnbsp;andnbsp;
For detailed information on this role, please refer to the attached Role Profile and Supporting Documentation.
For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on 01325 406501
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.
You should have approximately 1 years recent experience of working with customers in a busy and challenging environment. A confident, but sensitive approach to customers with an ability to work under pressure to meet tight deadlines is also required. You should be numerate, able to liaise effectively with external agencies and have experience of using computers.andnbsp; andnbsp;andnbsp;
For detailed information on this role, please refer to the attached Role Profile and Supporting Documentation.
For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on 01325 406501
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or HR@darlington.gov.uk, who will be happy to assist.