Outpatient Administrator/Reception
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £25,883.00 to £26,958.00 per year |
| Additional salary information: | £25883.00 - £26958.00 a year |
| Hours: | Full time |
| Closing date: | 02 July 2025 |
| Location: | Welwyn Garden City, AL8 6HG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9367-25-0505 |
Summary
Responsible for the smooth running of the outpatient clinics from the reception desk, providing support to clinicians holding clinics. To ensure accurate data registered on EPR (Paris); to produce data for audits when asked to do so. Responsible for ensuring that all visitors to the Unit and all telephone calls are dealt with promptly and in a professional manner; bearing in mind the need for confidentiality and the requirement to promote the Trusts corporate image Responsible for the management of a web-based Room Bookings system; To manage the outcomes of the clinics for the teams and record outcomes onto Paris (EPR). Training will be provided. Diary management for and during outpatient clinics answer all incoming calls and dealing with queries appropriately. manage all incoming and outgoing mail to the unit. Responsibility for the tidiness of reception areas and clinical spaces. Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology. To use knowledge and experience to meet the needs of the teams by completing non-routine tasks on a daily basis. To update skills and attend the necessary mandatory training. To demonstrate excellent IT skills, a good working knowledge of Microsoft Office applications and accurate typing is essential. To keep Appointeeship monies up to date and accurate. Reporting maintenance and cleaning issues to the Helpdesk and recording accurate job references; reporting major issues to the Site Manager the management of personal alarms and ensuring that these are always charged regularly.