IT Support Apprenticeship
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £19,000 to £23,000 per year |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | PR4 4TH |
| Remote working: | On-site only |
| Company: | Lifetime Training |
| Job type: | Apprenticeship |
| Job reference: | VA/244719-37853 |
Summary
Duties:
- Provide great customer service managing calls and emails in relation to the technology solutions we deliver such as Internet, Voice, Mobile and IT services.
- Assist in provisioning these solutions.
- Utilise effective phone and email etiquette to ensure positive customer interactions.
- Analyse customer needs and provide appropriate solutions or recommendations.
- Communicate effectively with customers to ensure their satisfaction and understanding.