Lead Product Manager
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £50,000 per year |
| Hours: | Full time |
| Closing date: | 04 July 2025 |
| Location: | Nationwide |
| Remote working: | Fully remote |
| Company: | St John Ambulance |
| Job type: | Permanent |
| Job reference: | 280142JCP |
Summary
Role: Lead Product Manager
Location: Nationwide
Contract Type: Permanent/Full Time
Closing date: 2 weeks from live date
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme Electric Vehicle Scheme
Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
The Lead Product Manager is responsible for managing SJA’s product management team to embed excellence in product strategy, vision and execution. The Lead Product Manager’s job involves ensuring that all St John Ambulance products support the company’s overall strategy and goals.
The Lead Product Manager will be required to support with Product Management of Products and Systems as and when required. They will require a good breadth of technical knowledge and experience in different platform types and delivering to meet diverse, and at times competing, business needs. Demonstratable and proven experience in working on commercial products is a must, and working with CRM systems would be beneficial.
You will need to establish and manage effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Working with stakeholders to understand their short-, medium- and long-term strategic goals, you will support the creation of robust and manageable product roadmaps and backlogs and lead the product managers to successfully deliver against these strategic plans.
About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product Management qualification, have experience in line management and team leadership, especially cultivating growth and development of your team, have demonstrable experience in communicating complex ideas and the interplay of multiple strategic objectives and delivery roadmaps, demonstrable and proven experience of commercial product management lifecycle, have experience as a delivery product lead/SME in business change projects with proven experience in transitioning projects to product business as usual within IT and Business, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.
About the Role
Essential responsibilities – Lead Product Manager
Member of the DDaT leadership team, fostering cross-functional co-operation and setting product strategy and resource allocation
Defining and communicating the St John Ambulance’s product strategy within DDaT and with stakeholders outside the DDaT network
Mentor and develop product managers, providing feedback and guidance to your line reports and when needed provide a buffer to keep your team focused on their product priorities
Set team goals, embed product ways of working and monitor individual and team performance
Report on product performance, product strategy and roadmaps to other networks and teams to boost understanding of what product management does and what it is delivering for them
All Product Managers
Define the product strategy and roadmap in line with the organisation’s strategy and goals, and the DDaT transformation programme
Create and manage timelines for delivering the product roadmap, planning new features and changes to the product that account for a range of factors such as risks and opportunities
Be recognised as the expert in the business on the product, the industry and relevant technology
Act as a leader for your product within the business and build relationships with business stakeholders
Run cross functional squads to deliver product roadmaps without formal line management authority over squad members
Ensuring that requirements, solution design and tests are documented and maintained for traceability across product releases
Work with external third parties on transformation programmes and/or the design and support of product features
Run and participate in product ceremonies (stand ups, sprint planning, reviews and retros)
Engage, involve and empower St John People in problem-solving and improving the organisation
Actively promote diversity and a variety of perspectives across the organisation
Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
Be able to work on your own initiative and be highly motivated to achieve both personally and within a team
Location: Nationwide
Contract Type: Permanent/Full Time
Closing date: 2 weeks from live date
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme Electric Vehicle Scheme
Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
The Lead Product Manager is responsible for managing SJA’s product management team to embed excellence in product strategy, vision and execution. The Lead Product Manager’s job involves ensuring that all St John Ambulance products support the company’s overall strategy and goals.
The Lead Product Manager will be required to support with Product Management of Products and Systems as and when required. They will require a good breadth of technical knowledge and experience in different platform types and delivering to meet diverse, and at times competing, business needs. Demonstratable and proven experience in working on commercial products is a must, and working with CRM systems would be beneficial.
You will need to establish and manage effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Working with stakeholders to understand their short-, medium- and long-term strategic goals, you will support the creation of robust and manageable product roadmaps and backlogs and lead the product managers to successfully deliver against these strategic plans.
About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product Management qualification, have experience in line management and team leadership, especially cultivating growth and development of your team, have demonstrable experience in communicating complex ideas and the interplay of multiple strategic objectives and delivery roadmaps, demonstrable and proven experience of commercial product management lifecycle, have experience as a delivery product lead/SME in business change projects with proven experience in transitioning projects to product business as usual within IT and Business, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.
About the Role
Essential responsibilities – Lead Product Manager
Member of the DDaT leadership team, fostering cross-functional co-operation and setting product strategy and resource allocation
Defining and communicating the St John Ambulance’s product strategy within DDaT and with stakeholders outside the DDaT network
Mentor and develop product managers, providing feedback and guidance to your line reports and when needed provide a buffer to keep your team focused on their product priorities
Set team goals, embed product ways of working and monitor individual and team performance
Report on product performance, product strategy and roadmaps to other networks and teams to boost understanding of what product management does and what it is delivering for them
All Product Managers
Define the product strategy and roadmap in line with the organisation’s strategy and goals, and the DDaT transformation programme
Create and manage timelines for delivering the product roadmap, planning new features and changes to the product that account for a range of factors such as risks and opportunities
Be recognised as the expert in the business on the product, the industry and relevant technology
Act as a leader for your product within the business and build relationships with business stakeholders
Run cross functional squads to deliver product roadmaps without formal line management authority over squad members
Ensuring that requirements, solution design and tests are documented and maintained for traceability across product releases
Work with external third parties on transformation programmes and/or the design and support of product features
Run and participate in product ceremonies (stand ups, sprint planning, reviews and retros)
Engage, involve and empower St John People in problem-solving and improving the organisation
Actively promote diversity and a variety of perspectives across the organisation
Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
Be able to work on your own initiative and be highly motivated to achieve both personally and within a team