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Operational Supervisor

Job details
Posting date: 18 June 2025
Salary: £16.50 to £18.50 per hour
Additional salary information: £16.50 - £18.50 an hour
Hours: Full time
Closing date: 31 July 2025
Location: London, N20 9EX
Company: NHS Jobs
Job type: Permanent
Job reference: A4099-25-0006

Summary

Overview. This is a role established to support the practice manager in carrying out day to day activity and to provide an element of cover or source of advice in the event of his or her absence. The postholder will work closely, and under the direction of the practice manager to improve standards across a wide range of clinical and administrative activity. The position is suitable for someone who wishes to demonstrate initiative and to develop their own skills further with a view to progression. MAIN PURPOSES To be responsible for the promotion, monitoring and documentation of performance and quality standards within the practice, using IT and manual solutions under the direction of the practice manager. To become familiar with all relevant aspects of the clinical software system. To be responsible for the completion of PPA claims which are to be completed monthly and to assist when required in the submissions of CQRS claims. To manage the operational planning of yearly Flu clinics To manage data quality issues, providing support and guidance to practice staff in the use of the clinical system to promote quality achievement. To undertake specific assigned tasks, project support, or development or change work which may arise from time to time. The post-holder will need to become familiar with all functions of the clinical system and their applications plus national and local quality standards for primary care. The post holder will be aware of the various statutory requirements and will assist in implementation as directed by the practice manager. There is a need to work closely with reception and clinical staff to ensure the smooth running of the practice, reporting any problems encountered to the relevant person. Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments.