Trade Counter Assistant
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £28,000 to £30,000 per year |
| Additional salary information: | Salary: £28,300 basic salary – 25 days Annual Leave Plus BH (32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | Sheffield, South Yorkshire |
| Remote working: | On-site only |
| Company: | Glen Callum Associates Limited |
| Job type: | Permanent |
| Job reference: | 4256RCA |
Summary
Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organized, dynamic and puts the customer first. Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector. Supportive management team and colleagues. You will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary (plus bonus) – 25 days Annual Leave Plus BH 32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program – Life Assurance
The Candidate & Role:
• Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
• Working knowledge of MS Office to include Outlook, Word, Excel.
• Providing product and technical information to the customer.
• Liaise with the operations team to ensure the fulfilment of customer sales orders.
• Help customers with product returns and invoice queries.
• Handling customer telephone enquiries.
• Processing of Sales orders and customer invoicing.
• Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
• Dealing with trade customer collections and retail customer sales.
• Returns order processing and raising credits through the approval process.
• Organising collections of sales orders to be processed by freight forwarders.
• Customer contact via telephone to support scheduling of sales orders.
• Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd robert@glencallum.co.uk or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RCA Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organized, dynamic and puts the customer first. Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector. Supportive management team and colleagues. You will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary (plus bonus) – 25 days Annual Leave Plus BH 32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program – Life Assurance
The Candidate & Role:
• Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
• Working knowledge of MS Office to include Outlook, Word, Excel.
• Providing product and technical information to the customer.
• Liaise with the operations team to ensure the fulfilment of customer sales orders.
• Help customers with product returns and invoice queries.
• Handling customer telephone enquiries.
• Processing of Sales orders and customer invoicing.
• Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
• Dealing with trade customer collections and retail customer sales.
• Returns order processing and raising credits through the approval process.
• Organising collections of sales orders to be processed by freight forwarders.
• Customer contact via telephone to support scheduling of sales orders.
• Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd robert@glencallum.co.uk or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RCA Trade Counter Assistant