Dewislen

Trade Counter Assistant

Manylion swydd
Dyddiad hysbysebu: 18 Mehefin 2025
Cyflog: £28,000 i £30,000 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: Salary: £28,300 basic salary – 25 days Annual Leave Plus BH (32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program
Oriau: Llawn Amser
Dyddiad cau: 18 Gorffennaf 2025
Lleoliad: Sheffield, South Yorkshire
Gweithio o bell: Ar y safle yn unig
Cwmni: Glen Callum Associates Limited
Math o swydd: Parhaol
Cyfeirnod swydd: 4256RCA

Gwneud cais am y swydd hon

Crynodeb

Trade Counter Assistant

Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organized, dynamic and puts the customer first. Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?

If this sounds like you then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.

As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector. Supportive management team and colleagues. You will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities. Free onsite parking.

Location – Sheffield

Salary: £28,300 basic salary (plus bonus) – 25 days Annual Leave Plus BH 32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program – Life Assurance

The Candidate & Role:
• Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
• Working knowledge of MS Office to include Outlook, Word, Excel.
• Providing product and technical information to the customer.
• Liaise with the operations team to ensure the fulfilment of customer sales orders.
• Help customers with product returns and invoice queries.
• Handling customer telephone enquiries.
• Processing of Sales orders and customer invoicing.
• Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
• Dealing with trade customer collections and retail customer sales.
• Returns order processing and raising credits through the approval process.
• Organising collections of sales orders to be processed by freight forwarders.
• Customer contact via telephone to support scheduling of sales orders.
• Support quarterly stock inventory controls.

Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd robert@glencallum.co.uk or call Rob directly on 07398 204832 for a further chat about the job.

JOB REF 4256RCA Trade Counter Assistant

Gwneud cais am y swydd hon