Customer Service
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | LE1 1AD |
| Remote working: | On-site only |
| Company: | Smart10 Ltd |
| Job type: | Permanent |
| Job reference: | Sales Coordinator-44601 |
Summary
Role: Customer Coordinator
Location: Leicester
Salary: Up to £27,000 per annum
Hours: 8:30am to 5:00pm, Monday to Friday, plus Saturday 9:00am to 1:00pm on a rota
We’re looking for an organised and confident Internal Sales Coordinator to join a growing team supporting both trade and domestic customers. This role is ideal for someone who thrives in a busy, customer-focused environment and wants to build a career in sales coordination.
What You’ll Do:
• Support regional sales teams by managing incoming and outgoing customer queries (phone/email)
• Generate new business through outbound calls (25+ daily)
• Prepare and follow up on customer quotations
• Coordinate with surveyors and managers to support the full sales process
• Schedule site surveys, installations, and service appointments
• Process orders, take payments, and manage invoicing
• Maintain showroom standards and promote local footfall
• Handle key account support and ensure excellent customer experience
What We’re Looking For:
• Previous experience in internal sales or customer service
• Excellent communication skills and confidence on the phone
• Strong organisational ability and multitasking skills
• Familiarity with Microsoft Office and CRM tools
• Commercial awareness and drive to hit targets
• Willingness to learn about products and pricing
Why This Role?
It’s a great opportunity to grow your sales coordination skills in a supportive environment, working closely with field and office teams. You’ll play a key part in driving business and ensuring customer satisfaction.
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data