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Event and Dining Hall Supervisor
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £27,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | Oxford, Oxfordshire |
| Remote working: | On-site only |
| Company: | Juice Hospitality Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
About the Role
The Hall Supervisor will oversee the smooth operation of dining services in the dining hall, ensuring exceptional service delivery and a positive experience for all diners. Reporting to the Catering Manager, the successful candidate will lead a team of waiting staff, manage daily operations, and uphold high standards of hospitality and professionalism.
Key Responsibilities
Dining Hall Operations: Oversee the setup, service, and clear-down of meals in the dining hall, including breakfast, lunch, dinner, and special events such as formal dinners and banquets.
Team Leadership: Supervise, train, and motivate a team of waiting staff to deliver excellent customer service, ensuring adherence to standards and procedures.
Service Excellence: Ensure all diners, including students, staff, and guests, receive a warm, professional, and efficient service.
Event Support: Assist with the planning and execution of catering for events, conferences, and private functions, ensuring seamless coordination with the Catering Manager.
Health & Safety Compliance: Maintain high standards of hygiene, safety, and cleanliness in the dining hall, ensuring compliance with food safety regulations and policies.
Stock & Equipment Management: Monitor stock levels, manage inventory, and ensure dining equipment is maintained and used appropriately.
Customer Interaction: Act as the primary point of contact for diners, addressing queries, feedback, or complaints promptly and professionally.
Administrative Duties: Assist with scheduling staff rotas, recording attendance, and contributing to budget monitoring for dining operations.
Sustainability: Support a commitment to sustainability by minimizing food waste and promoting environmentally friendly practices.
Person Specification
Essential:
-Previous experience in a supervisory role within a catering, hospitality, or restaurant environment.
-Strong leadership and team management skills, with the ability to inspire and motivate staff.
-Excellent communication and interpersonal skills, with a customer-focused approach.
-Knowledge of food safety and hygiene regulations (e.g., Level 2 Food Safety Certification or equivalent).
-Ability to work under pressure and manage multiple tasks in a fast-paced environment.
-Flexibility to work evenings, weekends, and occasional overtime as required.
-A professional, approachable, and positive demeanour.
Desirable:
-Experience in a higher education or collegiate environment.
-Familiarity with formal dining protocols and event catering.
-Basic IT skills for rota management and administrative tasks.
-A passion for delivering high-quality dining experiences and contributing to a vibrant community.
Benefits
-Competitive salary and pension scheme.
-Generous holiday allowance (38 days, including bank holidays).
-Free meals during shifts.
-Access to facilities and training opportunities.
-A supportive and inclusive working environment.
How to Apply
To apply, please submit a CV.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We value diversity and are committed to fostering an inclusive environment for all staff.
The Hall Supervisor will oversee the smooth operation of dining services in the dining hall, ensuring exceptional service delivery and a positive experience for all diners. Reporting to the Catering Manager, the successful candidate will lead a team of waiting staff, manage daily operations, and uphold high standards of hospitality and professionalism.
Key Responsibilities
Dining Hall Operations: Oversee the setup, service, and clear-down of meals in the dining hall, including breakfast, lunch, dinner, and special events such as formal dinners and banquets.
Team Leadership: Supervise, train, and motivate a team of waiting staff to deliver excellent customer service, ensuring adherence to standards and procedures.
Service Excellence: Ensure all diners, including students, staff, and guests, receive a warm, professional, and efficient service.
Event Support: Assist with the planning and execution of catering for events, conferences, and private functions, ensuring seamless coordination with the Catering Manager.
Health & Safety Compliance: Maintain high standards of hygiene, safety, and cleanliness in the dining hall, ensuring compliance with food safety regulations and policies.
Stock & Equipment Management: Monitor stock levels, manage inventory, and ensure dining equipment is maintained and used appropriately.
Customer Interaction: Act as the primary point of contact for diners, addressing queries, feedback, or complaints promptly and professionally.
Administrative Duties: Assist with scheduling staff rotas, recording attendance, and contributing to budget monitoring for dining operations.
Sustainability: Support a commitment to sustainability by minimizing food waste and promoting environmentally friendly practices.
Person Specification
Essential:
-Previous experience in a supervisory role within a catering, hospitality, or restaurant environment.
-Strong leadership and team management skills, with the ability to inspire and motivate staff.
-Excellent communication and interpersonal skills, with a customer-focused approach.
-Knowledge of food safety and hygiene regulations (e.g., Level 2 Food Safety Certification or equivalent).
-Ability to work under pressure and manage multiple tasks in a fast-paced environment.
-Flexibility to work evenings, weekends, and occasional overtime as required.
-A professional, approachable, and positive demeanour.
Desirable:
-Experience in a higher education or collegiate environment.
-Familiarity with formal dining protocols and event catering.
-Basic IT skills for rota management and administrative tasks.
-A passion for delivering high-quality dining experiences and contributing to a vibrant community.
Benefits
-Competitive salary and pension scheme.
-Generous holiday allowance (38 days, including bank holidays).
-Free meals during shifts.
-Access to facilities and training opportunities.
-A supportive and inclusive working environment.
How to Apply
To apply, please submit a CV.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates. We value diversity and are committed to fostering an inclusive environment for all staff.