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CARE COORDINATOR

Job details
Posting date: 18 June 2025
Salary: Not specified
Additional salary information: bonus, loyalty, free training and overtime available
Hours: Part time
Closing date: 18 July 2025
Location: Stoke-On-Trent, Staffordshire
Remote working: On-site only
Company: MY HEALTH CARE SUPPORT LTD
Job type: Contract
Job reference: STOKE

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Summary

Job Summary
The Care Coordinator plays a vital role in ensuring that clients receive the highest quality of care throughout their healthcare journey. This position involves coordinating client services, managing schedules, and facilitating communication, families, and healthcare providers. The ideal candidate will possess strong organisational skills and a compassionate approach to client care, ensuring that all administrative tasks are handled efficiently and effectively in line with the provisions of the Care Quality Commission standards of care.

Responsibilities

Coordinate with support workers to ensure client appointments and manage scheduling to ensure timely access to care.
Serve as the primary point of contact for clients, families and authorities addressing inquiries and providing support throughout their care/treatment process.
Maintain accurate client records and documentation in compliance with healthcare regulations.
Collaborate with healthcare professionals to develop and implement individualised care plans, Conduct effective client Care Planning, Risk Assessment and Reviews in line with client care needs/policies and procedures
Monitor client progress and follow up on treatment plans, ensuring adherence to prescribed therapies.
Assist in the management of office operations, including handling correspondence and maintaining office supplies.
Facilitate communication between clients, families, and multidisciplinary teams to enhance overall patient experience.
Audi client and staff files and update
Experience

Two years previous experience in a healthcare setting mental health ,learning disability, ADHD and Autism
experience working in Supported living, care home and home care
Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
Experienced in managing staff,conducting assessment,knowledge of DoLS,
Excellent communication skills, both verbal and written, with a focus on providing exceptional customer service.
staff supervision and appraisal,staff training
Proficient in using office software applications and electronic health record systems.
A compassionate approach towards client care, demonstrating empathy and understanding in all interactions.
Minimum qualifications Level Three (3) in Care, MAPPA, PMVA trained
This role offers an exciting opportunity for individuals looking to make a positive impact in the lives of patients while working within a supportive team environment.

Job Types: Full-time, Part-time

Pay: From £12.00 per hour

Expected hours: No less than 16/35 per week

Additional pay:


Performance bonus
Yearly bonus
Benefits:


Bereavement leave
Company pension
Employee discount
Employee mentoring programme
Life insurance
Paid volunteer time
Relocation assistance
Sick pay
Schedule:


12 hour shift
8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability
Work Location: In person

Expected start date: 28/06/2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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