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Resident Liaison Officer (SO1)
| Posting date: | 18 June 2025 |
|---|---|
| Salary: | £20.28 per hour |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | Enfield, London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1546520062025 |
Summary
Resident Liaison Officer (SO1)
Description
We are seeking an enthusiastic and dedicated Resident Liaison Officer (SO1) to join our team. The ideal candidate will act as the primary point of contact between residents and our organization, fostering positive relationships and ensuring that residents' concerns are addressed promptly and effectively. In this role, you will be responsible for facilitating communication between residents and various departments, promoting community engagement, and enhancing resident satisfaction. You will also play a crucial role in identifying areas for improvement and implementing initiatives that support the well-being of the community. Your exceptional interpersonal skills and ability to empathize with residents will be key in maintaining a harmonious living environment. Additionally, you will be tasked with organizing events and meetings to encourage community participation and feedback. If you are passionate about community service and have a strong desire to make a positive impact on residents' lives, this position is perfect for you. Come be a part of a team that values collaboration and strives to create a supportive and inclusive community for all residents.
Responsibilities
Serve as the main point of contact for residents, addressing inquiries and concerns as they arise.
Facilitate communication between residents and relevant departments to ensure issues are resolved promptly.
Organize and attend community events and meetings to promote resident engagement and participation.
Prepare and distribute information to residents regarding community updates, policies, and services offered.
Assess resident satisfaction and identify areas for improvement through surveys and feedback mechanisms.
Collaborate with other teams to develop programs and initiatives that enhance residents' quality of life.
Maintain accurate records of resident interactions and issues to track progress and follow up when necessary.
Requirements
Proven experience in a customer service or community engagement role, preferably within a residential setting.
Excellent communication and interpersonal skills, with the ability to relate to a diverse audience.
Strong problem-solving skills and the ability to handle difficult situations with professionalism.
Ability to work independently and as part of a team, demonstrating initiative and flexibility.
Proficient in using computer software for data entry, record-keeping, and communication purposes.
Demonstrated understanding of community dynamics and the importance of fostering positive relationships.
Availability to work evenings and weekends as required for community events and resident meetings.
Hours Per Week: 24.50
Start Time: 08:00
End Time: 17:00
Pay Per Hour: £21.45
Location: Enfield, London
Should you wish to apply for this opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicants) who reside, in the UK.
Description
We are seeking an enthusiastic and dedicated Resident Liaison Officer (SO1) to join our team. The ideal candidate will act as the primary point of contact between residents and our organization, fostering positive relationships and ensuring that residents' concerns are addressed promptly and effectively. In this role, you will be responsible for facilitating communication between residents and various departments, promoting community engagement, and enhancing resident satisfaction. You will also play a crucial role in identifying areas for improvement and implementing initiatives that support the well-being of the community. Your exceptional interpersonal skills and ability to empathize with residents will be key in maintaining a harmonious living environment. Additionally, you will be tasked with organizing events and meetings to encourage community participation and feedback. If you are passionate about community service and have a strong desire to make a positive impact on residents' lives, this position is perfect for you. Come be a part of a team that values collaboration and strives to create a supportive and inclusive community for all residents.
Responsibilities
Serve as the main point of contact for residents, addressing inquiries and concerns as they arise.
Facilitate communication between residents and relevant departments to ensure issues are resolved promptly.
Organize and attend community events and meetings to promote resident engagement and participation.
Prepare and distribute information to residents regarding community updates, policies, and services offered.
Assess resident satisfaction and identify areas for improvement through surveys and feedback mechanisms.
Collaborate with other teams to develop programs and initiatives that enhance residents' quality of life.
Maintain accurate records of resident interactions and issues to track progress and follow up when necessary.
Requirements
Proven experience in a customer service or community engagement role, preferably within a residential setting.
Excellent communication and interpersonal skills, with the ability to relate to a diverse audience.
Strong problem-solving skills and the ability to handle difficult situations with professionalism.
Ability to work independently and as part of a team, demonstrating initiative and flexibility.
Proficient in using computer software for data entry, record-keeping, and communication purposes.
Demonstrated understanding of community dynamics and the importance of fostering positive relationships.
Availability to work evenings and weekends as required for community events and resident meetings.
Hours Per Week: 24.50
Start Time: 08:00
End Time: 17:00
Pay Per Hour: £21.45
Location: Enfield, London
Should you wish to apply for this opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicants) who reside, in the UK.