HR Business Partner
| Posting date: | 17 June 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | Stoke-On-Trent, Staffordshire |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 145176 |
Summary
HR Business Partner
Location: Stoke on Trent, ST1 5PZ
Hours of work: 37.5
Contract Type: Permanent
We’re looking for a People & Culture Business Partner to play a key role in delivering our people strategies across the full commercial lifecycle, from winning new contracts to embedding long-term operational success.
This is a fantastic opportunity for someone passionate about shaping culture and driving transformation across diverse teams and contracts.
Job Description
In this role, you’ll collaborate with P&C Strategic Partners and Centres of Excellence to design impactful people solutions, then lead the implementation of these through structured change and project management.
You’ll work closely with leaders and managers to embed best people practices, support positive working relationships, and ensure our policies are applied fairly and effectively. This may include supporting restructures and advising on complex employee matters.
With excellent progression opportunities and the chance to influence key business areas, this is an ideal role for someone looking to make a tangible impact within a forward-thinking organisation.
Key Responsibilities
Execute and deliver people and culture strategies across the business area
Design and implement P&C solutions to support commercial lifecycle phases
Manage organisational design, restructures, and people-related projects
Provide expert advice on employee relations, policies, and employment law
Lead on complex ER cases, TUPE, and union engagement
Support and coach the People & Culture team to build capability
Attend and contribute to operational and P&C strategy meetings
Professional and Personal Competencies/Qualifications
Strong HR generalist with multi-site experience in B2B services
CIPD qualified and/or degree educated
In-depth knowledge of UK employment law, including TUPE and unions
Proven background in employee relations and business partnering
Experience managing HR projects and organisational change
Confident in supporting operational leaders across diverse teams
Ideal for someone ready to grow from an existing Business Partner role
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Stoke on Trent, ST1 5PZ
Hours of work: 37.5
Contract Type: Permanent
We’re looking for a People & Culture Business Partner to play a key role in delivering our people strategies across the full commercial lifecycle, from winning new contracts to embedding long-term operational success.
This is a fantastic opportunity for someone passionate about shaping culture and driving transformation across diverse teams and contracts.
Job Description
In this role, you’ll collaborate with P&C Strategic Partners and Centres of Excellence to design impactful people solutions, then lead the implementation of these through structured change and project management.
You’ll work closely with leaders and managers to embed best people practices, support positive working relationships, and ensure our policies are applied fairly and effectively. This may include supporting restructures and advising on complex employee matters.
With excellent progression opportunities and the chance to influence key business areas, this is an ideal role for someone looking to make a tangible impact within a forward-thinking organisation.
Key Responsibilities
Execute and deliver people and culture strategies across the business area
Design and implement P&C solutions to support commercial lifecycle phases
Manage organisational design, restructures, and people-related projects
Provide expert advice on employee relations, policies, and employment law
Lead on complex ER cases, TUPE, and union engagement
Support and coach the People & Culture team to build capability
Attend and contribute to operational and P&C strategy meetings
Professional and Personal Competencies/Qualifications
Strong HR generalist with multi-site experience in B2B services
CIPD qualified and/or degree educated
In-depth knowledge of UK employment law, including TUPE and unions
Proven background in employee relations and business partnering
Experience managing HR projects and organisational change
Confident in supporting operational leaders across diverse teams
Ideal for someone ready to grow from an existing Business Partner role
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com