Parking Representation Appeals Officer
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £27.56 per hour |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Ilford, Essex |
| Remote working: | On-site only |
| Company: | Raynet Recruitment Ltd |
| Job type: | Temporary |
| Job reference: | OR6520 |
Summary
Job summary
Closing date: 30/06/2025
Location: East London, London
Core hours 10am-4pm Office based at least once per week
36 Hours
Base location: Lynton House
Responsible for:
-Investigating and responding to all inquiries and correspondence:
a. Challenges
b. Representations
c. Appeals
d. Charge Certificate
e. And any other correspondence received at all stages of the statutory process in
regard to Penalty Charge Notices (PCNs)
-The post holder will ensure they produce high quality responses to set productivity targets.
-The post holder will be expected to produce work to a consistently high standard often to strict and tight deadlines.
-The post holder will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements.
-The post holder will be expected to obtain and maintain a working knowledge of complex legislation, as it impacts the service area, and ensure compliance with it in all activities.
Key external contacts:
-ETA, Traffic Enforcement Centre, IT PCN Processing System, London Councils, Enforcement Agents
Key internal contacts:
Highways, Parking Design, Civil Enforcement Officers, Customer Contact Centre, E
Financial dimensions:
Budgetary responsibility & amount.
Equipment, cash, property etc. for which employee is responsible
Closing date: 30/06/2025
Location: East London, London
Core hours 10am-4pm Office based at least once per week
36 Hours
Base location: Lynton House
Responsible for:
-Investigating and responding to all inquiries and correspondence:
a. Challenges
b. Representations
c. Appeals
d. Charge Certificate
e. And any other correspondence received at all stages of the statutory process in
regard to Penalty Charge Notices (PCNs)
-The post holder will ensure they produce high quality responses to set productivity targets.
-The post holder will be expected to produce work to a consistently high standard often to strict and tight deadlines.
-The post holder will be expected to have the knowledge, experience and aptitude to weigh up the evidence of each case to make balanced judgements.
-The post holder will be expected to obtain and maintain a working knowledge of complex legislation, as it impacts the service area, and ensure compliance with it in all activities.
Key external contacts:
-ETA, Traffic Enforcement Centre, IT PCN Processing System, London Councils, Enforcement Agents
Key internal contacts:
Highways, Parking Design, Civil Enforcement Officers, Customer Contact Centre, E
Financial dimensions:
Budgetary responsibility & amount.
Equipment, cash, property etc. for which employee is responsible