PNC Support Services Administrator (Part Time)
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £12,549 per year, pro rata |
| Hours: | Part time |
| Closing date: | 26 June 2025 |
| Location: | Bedlington, Northumberland |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Northumbria Police |
| Job type: | Permanent |
| Job reference: |
Summary
Salary: Band 3, £25,098 per annum (£12,549 pro rata)
Location: You will be predominantly based from Bedlington Police Station whilst training is undertaken, then agile (home based as well as the requirement to work from Bedlington Police Station)
Hours/Contract: Part time – 18.5 hours per week, permanent
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Information Management Department as a PNC Support Services Administrator.
As a PNC Support Services Administrator, you will maintain and update the Police National Computer (PNC) and other internal electronic systems. You will coordinate with colleagues and partner agencies. Manage processes related to force-wide DVLA liaison and inquiries, various types of warrant circulation and monitoring, HM court results/queries, and general enquiries.
What you’ll do
- Update Systems: Ensure local and national systems are updated timely with accurate information to maintain reliable records and support user requirements. Liaise with stakeholders to minimize risk.
- Handle Requests: Receive and act on requests from internal departments and external agencies in compliance with legislation and guidelines. Confidently challenge non-compliant requests.
- Manage Warrants: Create and maintain accurate warrant information on local and national systems. Use initiative to gather additional information for offender apprehension and monitor warrants.
- Effective Communication: Communicate promptly with colleagues and partners to resolve issues and support effective police and partnership operations.
- Research and Resolve: Research information for departments to resolve issues on PNC records, including potential duplicates or incomplete adjudications.
What you’ll bring
- Ability to interrogate, research and collate relevant data.
- Proficient IT user.
- Proven ability to work with demanding deadlines.
- Ability to prioritise workloads.
- Active listening and communication skills to seek solutions to problems.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of a PNC Support Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Terms of appointment
This is a permanent role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Location: You will be predominantly based from Bedlington Police Station whilst training is undertaken, then agile (home based as well as the requirement to work from Bedlington Police Station)
Hours/Contract: Part time – 18.5 hours per week, permanent
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Information Management Department as a PNC Support Services Administrator.
As a PNC Support Services Administrator, you will maintain and update the Police National Computer (PNC) and other internal electronic systems. You will coordinate with colleagues and partner agencies. Manage processes related to force-wide DVLA liaison and inquiries, various types of warrant circulation and monitoring, HM court results/queries, and general enquiries.
What you’ll do
- Update Systems: Ensure local and national systems are updated timely with accurate information to maintain reliable records and support user requirements. Liaise with stakeholders to minimize risk.
- Handle Requests: Receive and act on requests from internal departments and external agencies in compliance with legislation and guidelines. Confidently challenge non-compliant requests.
- Manage Warrants: Create and maintain accurate warrant information on local and national systems. Use initiative to gather additional information for offender apprehension and monitor warrants.
- Effective Communication: Communicate promptly with colleagues and partners to resolve issues and support effective police and partnership operations.
- Research and Resolve: Research information for departments to resolve issues on PNC records, including potential duplicates or incomplete adjudications.
What you’ll bring
- Ability to interrogate, research and collate relevant data.
- Proficient IT user.
- Proven ability to work with demanding deadlines.
- Ability to prioritise workloads.
- Active listening and communication skills to seek solutions to problems.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of a PNC Support Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Terms of appointment
This is a permanent role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.