Group Medications Services Manager
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £45,000.00 to £55,000.00 per year |
| Additional salary information: | £45000.00 - £55000.00 a year |
| Hours: | Full time |
| Closing date: | 11 July 2025 |
| Location: | Ely, CB7 5JD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3013-25-0009 |
Summary
This is a unique opportunity within General Practice. As a Group we have moved away from the traditional Practice Management model and developed a diversified Operations Team with the following specialist functions to work alongside you to deliver your objectives: Practice Operations Clinical Operations Quality Improvement Finance People & Culture Digital and Estates We believe this approach is unusual in primary care, but is essential to enable us to respond to demand from our commissioning body and/or our patients to provide new or improved services, and to provide a better, more supportive, enjoyable, and professionalised working environment for our staff. Your Responsibilities Leadership, Team Management & Culture Work collaboratively with the wider Operations Team to pro-actively contribute to the design and implementation of the overall long term strategic direction, culture, and values of the organisation. Take overall leadership and management responsibility for the Medications Services function, comprising: o Haddenham Surgery and Staploe Medical Centre Dispensary teams, both of which have experienced on-site teams with clear on-site leadership structures. o Medicines Technicians team, located at our Wilburton site. o Dispensary Procurement Coordinator o Clinical Pharmacist, leading the Ely South Primary Care Network Additional Roles Reimbursement Scheme Clinical Pharmacy team, consisting of Clinical Pharmacists and Pharmacy Technicians Foster a collaborative 'one team' culture where all medicines-related staff proactively support each other to resolve patient needs at the first point of contact, embedding a "solve for the patient first, improve process second" philosophy throughout the function Design and implement integrated workflows that enable seamless handoffs between all medications services teams, and other service teams (patient services, clinical admin, and medical secretaries), eliminating patient frustration from being transferred between departments. Ensure all medicines services teams maintain full compliance with MHRA, GPhC, and NHS regulations, including controlled drugs governance, stock control, and prescription services optimization Recruit, develop, and performance manage all medicines services teams and support senior staff to mentor colleagues Work with the People & Culture team to create clear and appropriate development pathways and succession planning Financial Performance & Commercial Oversight Work with the Group Finance Manager to present financial performance, forecasts, and action plans to senior leadership. Assure financial sustainability of both dispensaries by supporting the Dispensary Procurement Coordinator to optimise strategic pricing, supplier negotiations, ordering practices, and formulary adherence by prescribers. Oversee group-wide dispensing strategy, formulary management, and stakeholder negotiations, under the guidance of the GP Partner Lead Data analysis using Excel, ePACT2, and clinical system reports to monitor financial performance and prescribing trends Technology & Innovation Work with the Group Lead for Digital, IT, and Estates to: o Champion technology adoption to improve efficiency and patient experience across all sites o Identify and implement digital solutions for automated reporting, monitoring, and workflow management o Evaluate and implement new technologies to enhance operational efficiency Ensure that the teams are optimising their utilisation of SystmOne for medicines management, identifying training needs and ensuring teams are upskilled where necessary Create standardised digital workflows across multiple sites, including effective and consistent use of available platforms. Stakeholder Management & Strategic Liaison Build and maintain diplomatic relationships with external stakeholders, for example: MOT liaison and formulary management: Act as Mereside Medical primary point of contact for Cambs & Peterborough ICB Medicines Optimization Team, working diplomatically to ensure clinical objectives are achieved cost effectively. Community Pharmacy coordination: Maintain relationships with local pharmacies for patient referrals and EPS optimisation Pharmaceutical Suppliers: Build strategic relationships with suppliers, supporting the Procurement Officer to achieve effective negotiations and cost-saving initiatives