Colposcopy Coordinator, Band 3
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 01 July 2025 |
| Location: | Cheltenham, GL53 7AN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9318-25-0581 |
Summary
- Coordinate and oversee administrative and secretarial processes in support of effective and efficient functions of the clinical team. - Act as a contact point and liaise 1-1 with clinicians, patients, medical and nursing staff and external agencies either face-to-face or over the telephone. - To deal with telephone enquiries promptly, efficiently and sensitively, relaying messages where necessary and ensuring that any action is undertaken without delay. - To be responsible for the production of letters under the direction of the medical staff to the GP and patients informing of the outcome of the test results, ensuring these are distributed within defined timescales. To undertake any action required i.e. making of further appointments, liaising with admissions staff. - Organising referrals and booking appointments within appropriate target time frames. - Booking follow-up appointments as requested by the clinical team if appropriate, including negotiation of dates with the patient and creating correspondence. - To ensure discharge and results letters are sent to patients. - To ensure patients discharged from colposcopy clinic are recorded appropriately. - Maintain and monitor outpatient lists to ensure patients comply with waiting targets in accordance with the national guidelines and Trust patient access policy. Ensuring patients that fail to attend their appointment are followed up complying with the failsafe system in place. - Receive, sort and prioritise daily correspondence for the colposcopy office either via post or via multiple inboxes and actioning as appropriate. - Ensuring all clinical reports/requests are brought to the attention of the colposcopy consultant and their team to enable appropriate action to be taken. - Attendance at relevant internal/external meetings. - Assist in preparation of the quarterly and annual KC65 returns. - Regularly informing the Colposcopy Lead/Colposcopy Co-Ordinator/Supervisor about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc. - Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all uses of the department. - Photocopying, filing and other administrative duties to ensure the efficient running of the office. - Welcome and receive patients, visitors and other members of staff to the Lansdown Suite in a polite and professional manner and undertake general reception duties. - Notifying the Colposcopy MDT Co-ordinator of patients referred to monthly MDT meeting, including prepping and sending the notes then processing and distributing results from the outcome of the meeting. - Monitoring and ordering stationary including information leaflets from P2P and Colour Connection. - Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.