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Customer Service Advisor
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £30,608.00 per year |
| Hours: | Full time |
| Closing date: | 15 July 2025 |
| Location: | Surrey, RH2 0AH |
| Company: | Active Prospects |
| Job type: | Permanent |
| Job reference: | ORG2530-LC1333337ReiCSA |
Summary
Join our dynamic and friendly property team as a Customer Service Advisor at Active Prospects!
Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2024 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.
Salary: £30,608.00 per annum
Hours: 37.5 per week, Monday-Friday
Location: Reigate (hybrid working)
Active Prospects are recruiting for a Customer Service Advisor to join our friendly team!
Reporting into the Director of Property, you will:
Provide effective and efficient administration of the repairs & improvements service
Ensure accurate records are kept and maintained on all compliance programmes and component data
Support the Director of Property with board reporting and collection of key performance indicators
Support housing projects, developments and new services with set up and implementation planning
To set up, monitor and manage contracts for estate cleaning, gardening and other related matters and liaise with care and support teams as required.
Ensure homes are appropriately furnished to required standards
To be considered for this role you will have:
Experience of working in a customer focused/property maintenance/customer service role
A willingness and desire to learn about the properties Active Prospects own and manage
Experience in property maintenance is desirable
A can-do attitude and excellent attention to detail
Have a full driving licence and willing to use own vehicle for business use
As an employee of Active Prospects, you will be entitled to our range of benefits such as:
Training opportunities
Opportunity to enrol on our Leadership Programme for Future Leaders
Maternity, Paternity and Adoption Leave Enhanced Pay
Access to a Blue Light Discount Card (for retail, holidays, gym memberships etc)
Free access to our Employee Assistance Programme
Eye Care Voucher Scheme
Refer a Friend Scheme (Earn £500 per successful referral!)
Apply Today!
Email: recruitment@activeprospects.org.uk
Contact Number: 01737 924 084
Website: https://activeprospects.org.uk/
Please note that all offers are subject to satisfactory completion of our pre-employment compliance standards, including an enhanced DBS check.
If you are interested in this position, apply today with your up to date CV. If you wish to find out more information, contact Recruitment on 01737 924102. Alternatively, you can email your CV directly to recruitment@activeprospects.org.uk.
Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2024 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.
Salary: £30,608.00 per annum
Hours: 37.5 per week, Monday-Friday
Location: Reigate (hybrid working)
Active Prospects are recruiting for a Customer Service Advisor to join our friendly team!
Reporting into the Director of Property, you will:
Provide effective and efficient administration of the repairs & improvements service
Ensure accurate records are kept and maintained on all compliance programmes and component data
Support the Director of Property with board reporting and collection of key performance indicators
Support housing projects, developments and new services with set up and implementation planning
To set up, monitor and manage contracts for estate cleaning, gardening and other related matters and liaise with care and support teams as required.
Ensure homes are appropriately furnished to required standards
To be considered for this role you will have:
Experience of working in a customer focused/property maintenance/customer service role
A willingness and desire to learn about the properties Active Prospects own and manage
Experience in property maintenance is desirable
A can-do attitude and excellent attention to detail
Have a full driving licence and willing to use own vehicle for business use
As an employee of Active Prospects, you will be entitled to our range of benefits such as:
Training opportunities
Opportunity to enrol on our Leadership Programme for Future Leaders
Maternity, Paternity and Adoption Leave Enhanced Pay
Access to a Blue Light Discount Card (for retail, holidays, gym memberships etc)
Free access to our Employee Assistance Programme
Eye Care Voucher Scheme
Refer a Friend Scheme (Earn £500 per successful referral!)
Apply Today!
Email: recruitment@activeprospects.org.uk
Contact Number: 01737 924 084
Website: https://activeprospects.org.uk/
Please note that all offers are subject to satisfactory completion of our pre-employment compliance standards, including an enhanced DBS check.
If you are interested in this position, apply today with your up to date CV. If you wish to find out more information, contact Recruitment on 01737 924102. Alternatively, you can email your CV directly to recruitment@activeprospects.org.uk.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.